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Xerox - Benefits Administration

Vendor Analysis

by NelsonHall Analyst

published on Sep 01, 2016

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Report Overview:

This NelsonHall vendor assessment analyzes Xerox's offerings and capabilities in Benefits Administration. 

Who is this Report for:

NelsonHall’s Benefits Administration vendor assessment for Xerox is a comprehensive assessment of Xerox’s benefits administration offering and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of benefits administration and identifying vendor suitability for benefits administration RFPs 
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers 
  • Financial analysts and investors specializing in the benefits a dministration sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Xerox’s benefits administration offering, capabilities, and market and financial strength, including: 

  • Identification of the company’s strategy, emphasis, and new developments 
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations. 

Key Findings & Highlights:

Xerox’s services business includes front, middle, and back-office services, including benefits administration. 

Xerox’s benefits administration offering includes DB administration, DC administration, share plan administration, H&W administration, spending account administration, absence management/leave of absence administration, private healthcare exchanges, ACA compliance, audit services, flexible benefits administration, and Global Benefits Services (GBS).  

In total, Xerox has ~350 benefits administration clients across the U.S., Canada, U.K., and Brazil.   


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