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Willis Towers Watson - Benefit Administration 2016

Vendor Analysis

by NelsonHall Analyst

published on Oct 27, 2016

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Report Overview:

This NelsonHall vendor assessment analyzes Willis Towers Watson's offerings and capabilities in Benefits Administration

Who is this Report for:

NelsonHall’s Benefits Administration vendor assessment for Willis Towers Watson is a comprehensive assessment of Willis Towers Watson’s benefits administration offering and capabilities, designed for: 

  • Sourcing managers monitoring the capabilities of existing suppliers of benefits administration and identifying vendor suitability for benefits administration RFPs 
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers 
  • Financial analysts and investors specializing in the benefits administration sector. 


Scope of this Report:

The report provides a comprehensive and objective analysis of Willis Towers Watson’s benefits administration offering, capabilities, and market and financial strength, including: 

  • Identification of the company’s strategy, emphasis, and new developments 
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location  of delivery locations. 

Key Findings & Highlights:

Willis Towers Watson is a risk management, insurance brokerage, and advisory company, whose benefits administration services come from legacy Towers Watson. 

Willis Towers Watson’s benefits administration offering includes DB administration, DC administration, H&W administration including COBRA administration, reimbursement account administration, private healthcare exchanges, dependent eligibility verification services, and flexible benefits administration.  

Willis Towers Watson serves ~11.9m benefits administration participants globally.  

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