Jan 20, 2022, by Dominique Raviart
DevSecOps Emerging
Application security testing has been part of functional testing for many years without being a significant investment topic. Organizations have typically favored functional testing automation while moving to agile/continuous testing; they have considered application security testing as an afterthought.
With the increased emphasis on cybersecurity, applicatio[...]
Feb 22, 2019, by Dominique Raviart
NelsonHall continues to examine the AI activities of major testing service vendors. In the past 18 months, many testing service vendors have expanded their AI capabilities around analytics, making sense of the wealth of data in production logs, defect-related applications, development tools, and in streamed social data.
We recently talked with Expleo with regard to its AI-related [...]
May 18, 2018, by Gary Bragar
Now in its tenth year, Neeyamo is hitting its stride as a niche global HR services provider. I recently caught up with the company at its first U.S. analyst and advisor event for an update on its HR service lines.
Strategic focus
Neeyamo aims to ‘address the white spaces in HR technology and services’, including underserved markets and geographies. It positions itse[...]
Apr 09, 2018, by NelsonHall Analyst
Over the last year, Zalaris has markedly stepped up its geographic and service expansion journey – first fuelled by the acquisition of Germany-based Sumarum AG and then with the acquisition of U.K.-based ROC Global Solution Consulting.
It’s important to note that Zalaris’ success in the wider Nordic market was also a result of two acquisitions soon after it[...]
Dec 19, 2017, by Dominique Raviart
In something of a surprise move, Assystem Technologies (AT) recently announced its intention to acquire Germany-headquartered but LSE-listed SQS. AT is offering 825 pence per share, valuing SQS at £281m, and has secured (on an irrevocable basis) 31.4% of the shares of SQS from founders, executive management, and board members. This is a generous offer - 56% over SQS’ shar[...]
Aug 29, 2017, by NelsonHall Analyst
NelsonHall’s latest Multi-Process HR Services NEAT vendor evaluation included customer interviews to ascertain current satisfaction levels and future expectations across a range of criteria. Below is a selection of the findings from our interviews with multi-process HR services customers.
Principal issues & operational priorities
The main issues and operational priorities cit[...]
May 03, 2017, by NelsonHall Analyst
Equifax Workforce Solutions’ 2017 client forum was themed “Expanding Horizons”, and here I take a quick look at three areas in which Equifax is expanding its HR solutions.
Expanding Verifications Business
Equifax’s verification services business is expanding beyond the U.S., launching first in Canada, followed by the U.K., and then Australia. Curre[...]
Mar 28, 2017, by Gary Bragar
ADP’s CEO Carlos Rodriguez began the company’s annual client conference, Meeting of the Minds, by talking about unprecedented challenges faced, including global talent needs, growing compliance burdens, and rising expectations. And though perhaps not the most original of messages, Rodriguez singled out service as the core differentiator that enables ADP to deliver positiv[...]
Jan 19, 2015, by Gary Bragar
By Amy Gurchensky, Liz Rennie, Gary Bragar
2014 was a busy year for HRO with ~60 partnerships, mergers and acquisitions combined. We now take a look at what to expect in 2015 and beyond for each HRO service line, including service offerings, market developments, and growth.
MPHRO driven by continued shift to cloud-based platforms
The Multi-Process HRO (MPHRO) market will grow with a mi[...]
Feb 04, 2014, by Gary Bragar
The theme of last week’s IBM Connect Conference was Energizing Life’s Work. There was also a concurrent Kenexa World Conference which joined the IBM Connect general sessions.
When IBM acquired Kenexa for $1.3bn in December 2012 (with Kenexa integrated into IBM’s Software Group and operationally aligned to IBM GPS), much was written at the time of how this would strengthen IBM&[...]
Jan 22, 2014, by Gary Bragar
NelsonHall’s HR team has undertaken a review of our programs and in response to customer feedback and market requests and will be launching a Managed Services Program (MSP) in 2014. The MSP program will supplement the already established HR programs:
Multi-process HR BPO services.
Payroll Services
Benefits Administration
Recruitment Process Outsourcing
Learning BPO.
T[...]
Dec 17, 2013, by Gary Bragar
Per NelsonHall’s blog of December 12, 2013 was a healthy year for HRO, with overall contract activity up ~37%. We now take a look at what we can expect in 2014 by HRO service line.
MPHRO
We predict the Global MPHRO market will grow at mid-single digits CAAGR through 2017
The Shared Service Transformation segment will continue to grow mainly as a result of contract expansions and ren[...]