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BPO Market Development Videos
John Willmott, NelsonHall's CEO, providing key insights and data on the Global BPO Market
What you get from this program
NelsonHall's BPO Market Development program supports you in enhancing your organization's sourcing performance. It will help you to:
- Analyze how BPO can be applied to your organization
- Assess the scope of BPO that can be outsourced and why
- Quantify the benefits and risks associated with outsourcing processes within your wider business
- Identify the most appropriate vendors and understand their individual areas of activity
- Learn from the experience of other organizations in your sector that have already outsourced business processes
- Keep abreast of changing emphases within BPO.
It also provides expert support to BPO service providers, specifically business development and marketing personnel, helping them to:
- Increase bid success through improved positioning of proposals against client requirements
- Maintain the competitiveness of current service offerings
- Identify emerging requirements and service opportunities
- Track key developments within the BPO marketplace, including contract awards and new service announcements
- Support business plan development.
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order:
- view this reportdownload abstract
Operational Transformation & BPS Requirements – Capital Markets
Jul 12, 2024 | Market Reports by John Willmott
This report is an analysis of the results from a survey of 60 capital markets enterprises carried out by NelsonHall. [...] - view this reportdownload abstract
Operational Transformation & BPS Requirements – Pharmaceuticals
Jun 28, 2024 | Market Reports by John Willmott
This report is an analysis of the results from a survey of 60 pharmaceuticals enterprises carried out by NelsonHall. [...] - view this reportdownload abstract
Operational Transformation & BPS Requirements – High-Tech
Jun 14, 2024 | Market Reports by John Willmott
This report is an analysis of the results from a survey of 60 high-tech enterprises carried out by NelsonHall. [...] - view this reportdownload abstract
Operational Transformation & BPS Requirements – Utilities
Jun 11, 2024 | Market Reports by John Willmott
This report is an analysis of the results from a survey of 60 utilities enterprises carried out by NelsonHall. [...] - view this reportdownload abstract
Operational Transformation & BPS Requirements – Life Insurance
Jun 06, 2024 | Market Reports by John Willmott
This report is an analysis of the results from a survey of 60 life insurance enterprises carried out by NelsonHall. [...] - view this reportdownload abstract
Impact of Economic Downturn on the Life Insurance Sector
Sep 16, 2022 | Market Analysis by John Willmott
NelsonHall’s analysis of the impact of the economic downturn on the Life Insurance sector consists of 13 pages. This is one of a series of industry sector reports assisting buyers and suppliers to monitor the impact of recent changes in the socioeconomic environment. [...] - view this reportdownload abstract
Impact of Economic Downturn on the Property & Casualty Sector
Sep 16, 2022 | Market Analysis by John Willmott
NelsonHall’s analysis of the impact of the economic downturn on the Property & Casualty sector consists of 13 pages. This is one of a series of industry sector reports assisting buyers and suppliers to monitor the impact of recent changes in the socioeconomic environment. [...] - view this reportdownload abstract
Impact of Economic Downturn on the Retail Sector
Sep 16, 2022 | Market Analysis by John Willmott
NelsonHall’s analysis of the impact of the economic downturn on the Retail sector consists of 13 pages. This is one of a series of industry sector reports assisting buyers and suppliers to monitor the impact of recent changes in the socioeconomic environment. [...] - view this reportdownload abstract
Impact of Economic Downturn on the Travel & Transport Sector
Sep 16, 2022 | Market Analysis by John Willmott
NelsonHall’s analysis of the impact of the economic downturn on the Travel & Transport sector consists of 13 pages. This is one of a series of industry sector reports assisting buyers and suppliers to monitor the impact of recent changes in the socioeconomic environment. [...] - view this reportdownload abstract
Impact of Economic Downturn on the Healthcare Insurance Sector
Sep 15, 2022 | Market Analysis by John Willmott
NelsonHall’s analysis of the impact of the economic downturn on the Healthcare Insurance sector consists of 13 pages. This is one of a series of industry sector reports assisting buyers and suppliers to monitor the impact of recent changes in the socioeconomic environment. [...]