login here to get access:
-
order:
- view this reportdownload abstract
Wipro - CMS in Retail
Sep 17, 2013 | Vendor Analysis by NelsonHall Analyst
This NelsonHall vendor assessment analyzes Wipro's offerings and capabilities in customer management services in the retail sector. Wipro is one of a number of customer management or contact center services companies analyzed in this contact center services industry analysis for the retail sector. Wipro is a publically-held company headquartered in [...] - view this reportdownload abstract
Webhelp - CMS in Retail
Sep 16, 2013 | Vendor Analysis by NelsonHall Analyst
This NelsonHall vendor assessment analyzes Webhelp's offerings and capabilities in customer management services in the retail sector. Webhelp is one of a number of customer management or contact center services companies analyzed in this contact center services industry analysis for the retail sector. [...] - view this reportdownload abstract
transcosmos - CMS in Retail Industry Sector
Aug 27, 2013 | Vendor Analysis by NelsonHall Analyst
This NelsonHall Vendor Assessment analyzes transcosmos' offerings and capabilities in CMS in the retail sector. transcosmos is one of a number of customer management or contact center services companies analyzed in this contact center services industry analysis for the retail sector. transcosmos is headquartered in Japan. It is a Japanese-based BPO [...] - view this reportdownload abstract
Transcom Worldwide - CMS in Retail Sector
Jun 26, 2013 | Vendor Analysis by NelsonHall Analyst
Transcom is headquartered in Luxembourg. It offers outsourced customer relationship management (CRM) and credit management services. Transcom has ~27 customer management services (CMS) retail industry sector clients. [...] - view this reportdownload abstract
Xerox Services - CMS in Retail Sector
Jun 21, 2013 | Vendor Analysis by NelsonHall Analyst
Xerox is a publically-traded company headquartered in Norwalk, Connecticut. In 2010, Xerox acquired Affiliated Computer Services (ACS) for $6.4bn, gaining capability in business process outsourcing, including CMS. This CMS capability lies within the Xerox Services business. [...] - view this reportdownload abstract
Teleperformance - CMS in Retail Sector
Jun 20, 2013 | Vendor Analysis by NelsonHall Analyst
The Teleperformance Group (Teleperformance) is a French-headquartered company offering outsourced customer relationship management (CRM) and contact center services. [...] - view this reportdownload abstract
Aegis - Social Media Services
Apr 19, 2013 | Vendor Analysis by NelsonHall Analyst
This NelsonHall vendor assessment analyzes Aegis offerings and capabilities in social media services. Aegis is one of a number of social media services companies analyzed in NelsonHall's comprehensive industry analysis programs. [...] - view this reportdownload abstract
Capita - Social Media Services
Apr 19, 2013 | Vendor Analysis by NelsonHall Analyst
This NelsonHall vendor assessment analyzes Capita's offerings and capabilities in social media services. Capita is one of a number of social media services companies analyzed in NelsonHall's comprehensive industry analysis programs. [...] - view this reportdownload abstract
Dell - Social Media Services
Apr 19, 2013 | Vendor Analysis by NelsonHall Analyst
This NelsonHall vendor assessment analyzes Dell's offerings and capabilities in social media services. Dell is one of a number of social media services companies analyzed in NelsonHall's comprehensive industry analysis programs. [...] - view this reportdownload abstract
Genpact - Social Media Services
Apr 19, 2013 | Vendor Analysis by NelsonHall Analyst
This NelsonHall vendor assessment analyzes Genpact's offerings and capabilities in social media services. Genpact is one of a number of social media services companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]