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published on Jul 31, 2024
Ivan is NelsonHall's Customer Experience (CX) Services lead analyst, with global responsibility for CX Services research and client support.
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NelsonHall Confidence Index is a quarterly survey to measure changing levels of business confidence within Customer Experience Services
Every quarter NelsonHall publishes the NelsonHall Customer Experience Services Confidence Index, a Quarterly Index of Confidence that monitors changes in industry confidence in the global CX Services by Industry market.
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published on Jul 31, 2024