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Mike is a Senior Analyst and Operations Officer at NelsonHall. His main research focus is on digital transformation technologies, including RPA, blockchain, IoT, artificial intelligence, cognitive, and machine learning.
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Dec 05, 2017 | Vendor Analysis by John Willmott
Capgemini has been active in RPA for ~4-years, initially applying UiPath RPA in support of its finance and accounting BPS client base and deploying NICE on a major scale in the U.K. public sector. In parallel, IGATE, acquired by Capgemini, had been active in applying RPA, typically based on Blue Prism, principally in the banking and insurance sect [...]
view this reportdownload abstractDec 05, 2017 | Vendor Analysis by John Willmott
This NelsonHall vendor assessment analyzes Swiss Post Solutions' offerings and capabilities in Business Process Transformation through RPA and AI. [...]
view this reportdownload abstractAug 25, 2017 | Vendor Analysis by John Willmott
NTT Data Services has developed a proprietary automation stack and command center as the basis for its process automation incorporating not just RPA. NLP, and machine learning capability but also developing specialist bots for complementary process management activities such as QA and the application of lean to automated processes. The command cent [...]
view this reportdownload abstractJun 01, 2017 | Market Forecast by John Willmott
NelsonHall's "RPA & AI, Analytics and BPaaS BPS Market Forecast: 2017-2021" consists of 121 pages. It is a comprehensive forecast of the BPS sector and is complemented by NelsonHall's self-service forecasting facility which enables users to download forecasts and vendor shares tailored to their needs across any combination of [...]
view this reportdownload abstractMar 20, 2017 | Vendor Analysis by John Willmott
RPA and AI services lie within the Enterprise Operations Transformation unit within Wipro BPS, which is targeted with introducing technology enablement into Wipro's BPS services. [...]
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