Key Findings & Highlights:

This NelsonHall vendor assessment analyzes Avencia’s RPO offerings and capabilities.

Avencia Consulting Services Limited (Avencia) was established in 2017 by co-founders Chris Buckingham and Charlie Gordon. The company offers outsourced talent acquisition solutions and consulting services predominantly within the SMB sector and in the insurance, financial services, and fintech industries.

Avencia's services comprise four primary offerings:

• Recruitment process outsourcing - includes outsourcing some or all of an organization's permanent and fixed-term contract hiring needs. Avencia offers employer branding and recruitment process optimization, reducing the cost of acquiring talent and delivering an enhanced and consistent candidate experience
• Recruitment technology services - Avencia is a reseller of Cornerstone TalentLink, including implementation services
• Talent consultancy - blends strategic advice with practical solutions, enabling the attainment of talent goals in diversity and inclusion, leadership development, talent identification, psychometrics, and recruitment training
• Managed service programs (MSP) - Avencia manages the acquisition, selection, onboarding, and payroll administration of an organization's temporary, contract, and interim workforce. The service delivery models are MSP Direct Sourcing and MSP Hybrid (a combination of Supplier Sourced and MSP Direct).

Avencia's parent company is Oliver James Group, a specialty global staffing business with ~20 years of experience serving the financial services, professional services, and commerce industries. Avencia leverages the global delivery resources of its parent organization, located in 12 locations across Europe, APAC, and the U.S., to support client services outside of the U.K.

Avencia offers the following RPO service models:

• End-to-end RPO - reflects a multi-year outsourcing engagement supporting talent attraction, talent pipelining interview, selection, offer, and onboarding processes. This program includes the procurement and management of third-party agency suppliers
• Pop-up RPO - supports a specific period to rapidly source talent, directly leveraging the client's and Avencia's brand to meet the demand current in-house recruitment or HR teams cannot support. Pop-up RPO may be location or skill-specific
• Plug-in - Avencia handles resourcing for a particular need or project, complementing an organization's existing recruitment team.

Avencia's RPO solutions offer:

• A dedicated embedded onsite client-branded account team and administrative support
• A large scalable offsite and onshore team of recruiters specializing in markets and skills categories specific to the insurance market
• Flexible service models that evolve in line with changes within the client's business
• A cost-effective alternative as Avencia is a smaller vendor with fewer overheads
• Cultural alignment with its targeted clients, i.e., an SMB working with SMBs
• An agile approach, enabling an immediate impact, tailored to the client's needs
• An offsite shared services team offering candidate relationship marketing, technology services, MI and analytics, compliance, and onboarding.