Vendor Analysis
published on Nov 22, 2017
Report Overview:
This NelsonHall vendor assessment analyzes Atos' offerings and capabilities in Next Generation EUC Services.
Who is this Report for:
NelsonHall’s Next Generation EUC Services vendor assessment for Atos is a comprehensive assessment of Atos’ next generation EUC services offerings and capabilities designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of IT services and identifying vendor suitability for EUC services
- Vendor marketing, sales and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in EUC services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Atos’ next generation EUC service offerings, capabilities and market and financial strength, including:
- Analysis of the company’s offerings and key service components
- Revenue estimates
- Identification of the company’s strategy, emphasis and new developments
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s strengths, weaknesses and outlook.
Key Findings & Highlights:
Atos had calendar year (CY) 2016 revenues of ~€11.7bn and a headcount of 100k at the end of September 2016. It has provided a guidance of revenue growth of 9% (~€12.8bn) at CC in full-year 2017. Its market cap is ~€13bn.
In Q4 2016, Atos introduced a three-year strategy with a focus on digital transformation, which is centered around offerings in its "Digital Transformation Factory". These offerings include:
- Atos Canopy Orchestrated hybrid cloud
- Digital Workplace: includes service desk, mobile, cloud, and UCC
- including Unify Circuit
- SAP HANA by Atos
- Atos Codex: analytics, cognitive and IoT.
These four digital transformation offerings span Atos globally and are intended to drive a ~3% CAGR in CS/CC in the 2017-2019 timeframe.
Atos' Digital Workplace Services offering has six sub-components:
- Advisory, consulting, and design
- Business and vertical solutions
- Transformation and management of change
- UC and collaboration
- Help and interaction center
- Secure digital workplace platform.
Atos has ~14k FTEs across Workplace Services, of which ~8.7k FTEs are dedicated to global service desk delivery and run services, and ~5k FTEs are dedicated to build services (on/offshore mix).