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Meet the NelsonHall Team

Dominique Raviart

Dominique Raviart is the IT Services Research Director at NelsonHall, with global responsibility for IT Services research programs.

Areas covered at NelsonHall:

Dominique is a Practice Director at NelsonHall, with shared responsibility for IT Services research globally with David McIntire and John Larherty. Dominique covers IT Services research in the areas of Software Testing, Big Data and Analytics Services, and IoT Services. Dominique has been part of NelsonHall's IT Services analyst team since 2007, providing comprehensive and insightful coverage of IT services markets in the world. In particular, he is widely known for his extensive knowledge and coverage of software testing, having examined recently digital testing and DevOps/continuous testing. Dominique assists both buy-side and vendor organizations in assessing opportunities and supplier capability across IT service lines.


Current project summary:

Dominique is currently finalizing its report on Big Data and Analytics Services, and will be starting soon its new report on IoT Services.


Summary of last project:

His latest project, Big Data and Analytics, focused on understanding the capabilities of vendors to provide consulting and advisory services around digital transformation, an industrialized service around mature/maturing offerings (such as big data), and pre-set algorithms, and industry solutions.


External publications & industry involvement:

Dominique is a regular blog contributor around topics including software testing, IoT, and big data and analytics services. He also presents regularly on software testing.


More about Dominique:

Dominique has worked in the IT Services industry since 1998. He started his career providing SAP training and change management services in the U.S. and in the U.K. He has worked for IDC and Ovum in Paris, Amsterdam and London.

Dominique holds a Master of International Business Studies/International MBA from University of South Carolina, U.S. He lives in Paris.


Contact Dominique Raviart

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Reports by Dominique Raviart:

  • Salesforce Services

    Dec 05, 2018 | Market Analysis by Dominique Raviart

    NelsonHall's market analysis of the Salesforce services consists of 62 pages. It provides an in-depth understanding of the dynamics at play in the Salesforce services market.  [...]
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  • Accenture – Salesforce Services

    Oct 26, 2018 | Vendor Analysis by Dominique Raviart

    In 2015, Accenture acquired Cloud Sherpas, a U.S.-based IT service vendor with a background in Google Apps (now called G suite) that has expanded to Salesforce (SFDC) services, Microsoft Office, and ServiceNow services. At the time of the acquisition, Cloud Sherpas had 1.1k personnel, including 500 SFDC consultants. The acquisition of Cloud Sherpas [...]
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  • Tech Mahindra – Salesforce Services

    Oct 26, 2018 | Vendor Analysis by Dominique Raviart

    Tech Mahindra launched its Salesforce (SFDC) practice in 2006. The practice initially addressed the technical side of Salesforce projects, with ~50 consultants. Over time Tech Mahindra's Salesforce practice (SP) changed its positioning and has since addressed both the business and technology sides of projects. To achieve this dual positionin [...]
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  • Wipro – Salesforce Services

    Oct 26, 2018 | Vendor Analysis by Dominique Raviart

    Wipro acquired Appirio in November 2016, for $500m. U.S.-based Appirio is a consulting and systems integration firm that has historically focused on Salesforce (SFDC) applications, Workday applications, and more recently around Google's technology. At the time of the acquisition, Appirio had ~1,250 employees and was headquartered in Indianapoli [...]
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  • Cognizant – Salesforce Services

    Oct 12, 2018 | Vendor Analysis by Dominique Raviart

    Cognizant highlights the comprehensiveness of its relationship with Salesforce. Cognizant is: A systems integration partner A support partner. Cognizant highlights it is a Premier Success partner, providing support services on behalf of Salesforce A significant client of Salesforce with 6.5K personnel using Sales Cloud internally An ISV [...]
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Latest blog posts by Dominique Raviart:

  • Infosys Testing: ML Initiatives & Autonomous Testing On the Horizon

    Nov 29, 2018, by Dominique Raviart

      Software testing services continue to show vitality in their adoption of tools to increase automation. One of the areas in which vendors are investing heavily is AI, not just leveraging AI to increase automation through an analytics approach, but also in testing of AI systems. Back in [...]

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  • Sogeti’s Strategy for AI & RPA in Testing

    Nov 26, 2018, by Dominique Raviart

      We recently caught up with Sogeti, a subsidiary of Capgemini, to discuss the use of AI and RPA in software testing. In testing, AI use cases are focusing on making sense of the data generated by testing and from ITSM and production tools. For RPA, adoption of RPA workflows and chatb[...]

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  • Quality Engineering Becoming A Reality: TCS Launches Smart QE Platform

    Oct 26, 2018, by Dominique Raviart

      In our last testing blog on TCS in July 2018, we discussed the work TCS has conducted around UX testing and the introduction of its CX Assurance Platform (CXAP). In this blog, I look at the IP that TCS launched in mid-2018 addressing another feature of the digital world: DevOps and AI.[...]

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