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BPO Negotiations in Indirect Procurement
Case Study
by Rachael Stormonth
published on Dec 01, 2006
Report Overview:
Report Outline:
Supports buy-side organizations considering outsourcing indirect procurement through identification of key factors in contract negotiation.
Areas covered include:
- Understanding reasons for outsourcing
- Typical pricing mechanisms
- Intellectual property issues
- Use of SLAs
- Common areas for dispute.
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