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• CGI - Managed Security Services

  Aug 06, 2015 | Vendor Analysis by Mike Smart

  This NelsonHall vendor assessment analyzes CGI's offerings and capabilities in managed security services. [...]

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• CSC - Workers' Compensation BPS

  Jul 24, 2015 | Vendor Analysis by NelsonHall Analyst

  This NelsonHall vendor assessment analyzes CSC's offerings and capabilities in the workers' compensation BPS sector. CSC is one of a number of insurance BPO providers analyzed in this comprehensive industry analysis. [...]

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• Genpact - Marketing BPS

  Jul 21, 2015 | Vendor Analysis by NelsonHall Analyst

  Genpact, formerly known as GE Capital International Services (GECIS), is a BPO and IT services provider headquartered in Gurgaon, India, set up in 1997 as a captive of General Electric Capital. At the end of 2004, GE placed these operations under Genpact Global Holdings (GGH), a specially formed Luxembourg entity, and divested 60% of its stake in t [...]

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• Wipro - Marketing BPS

  Jul 21, 2015 | Vendor Analysis by NelsonHall Analyst

  In 2005, Wipro began offering portal and content management support. In 2009, it won an IT contract with Charming Shoppers Inc., which included an element of marketing support. In fiscal (FY) Q3 2010, Wipro was awarded a joint contract with Accenture to provide a broader BPS contract to British American Tobacco, which included marketing application [...]

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• Xerox - Marketing BPS

  Jul 21, 2015 | Vendor Analysis by NelsonHall Analyst

  Xerox Marketing Services previously fell under the company's Global Services banner. The marketing services came about as a spinoff from the company's hardware division, when clients wanted Xerox to take over document management functions including localization and translation for physical print. Xerox then moved into digital content management ser [...]

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• Infosys - Marketing BPS

  Jul 20, 2015 | Vendor Analysis by NelsonHall Analyst

  Infosys began providing marketing BPS services in 2008. Initially, these services were included in Infosys' sales and procurement practice; it provided simple campaign management and support to sales teams in the form of presentation production. [...]

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• Cognizant - Marketing BPS

  Jul 17, 2015 | Vendor Analysis by NelsonHall Analyst

  Cognizant traditionally provided campaign management services including list management, opt in/opt out, and analytics alongside wider CRM implementation work. [...]

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• Targeting Marketing BPS

  Jul 17, 2015 | Market Analysis by NelsonHall Analyst

  NelsonHall's market analysis of Marketing BPS consists of 58 pages. [...]

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• WNS - Marketing BPS

  Jul 16, 2015 | Vendor Analysis by NelsonHall Analyst

  WNS' marketing BPO division falls within its enterprise analytics and research solutions division, with 345 dedicated marketing FTEs out of 2,500 in the entire division. [...]

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• Tech Mahindra - Marketing BPS

  Jul 15, 2015 | Vendor Analysis by NelsonHall Analyst

  In 2007, Tech Mahindra started providing print support including sales collateral design and print for a multinational pharmaceutical client. This was Tech Mahindra's first move into the marketing BPS space. In 2009, Tech Mahindra moved into localization and translation support for print media. Following this, it moved into digital support includin [...]

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