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CMS in Healthcare
NEAT analysis Published on: July 1, 2015 by Vicki JenkinsThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering CMS services specifically for the Healthcare sector, covering both Payer and Provider support. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors in areas such as Payer Capability, Provider Capability, Back-Office Capability, Cost Reduction, and Multi-Channel.
Vendors evaluated include Concentrix, Convergys, EGS, EXL, HGS, Sitel Corporation, Sutherland Global Services, Sykes Enterprises, TeleTech, and Teleperformance.
To find out more, contact Guy Saunders at [email protected].
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The size and positioning of bubbles in the chart are based on real data.
Clients with access to NEAT functionality will see the real vendor names.
Clients with access to NEAT functionality will see the real vendor names.