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Benefits Optimization: The Focus of the Participant Experience in Benefits Administration
Oct 25, 2017, by NelsonHall AnalystOver the last few years, developments around the participant experience for benefits administration services have been focused on helping employees become more effective consumers as they make their benefit selections (the “consumerization” era). In 2016, the next stage of evolution of the participant experience emerged as suppliers shifted their focus to utilization (the[...]
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Trending Now in HR Services
Jun 30, 2017, by NelsonHall AnalystAs H1 2017 comes to a close, it’s a good time to reflect on recent key activity and where the market is headed for the rest of the year and beyond. Here, I round up what’s trending now in payroll, benefits administration, recruitment, and learning. Payroll The most common theme in the payroll market is global and multi-country activity. NelsonHall estimates tha[...]
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A Closer Look at Benefits Administration in H1 2016: Part 2
Sep 19, 2016, by NelsonHall AnalystNelsonHall’s Targeting Benefits Administration Services market analysis report, which will be published later this month, finds that the top driver for organizations outsourcing benefits administration is to improve the participant experience. Accordingly, both retirement and health & welfare (H&W) services vendors have been investing heavily in their respective areas to enhance [...]
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Examining Q1 2014 Benefits Administration Activity
May 01, 2014, by NelsonHall AnalystFollowing a flurry of benefits administration activity in H2 2013 that focused on contract awards for corporate health exchanges for active employees, the first quarter of the year seemed to be just as busy for providers in both the U.S. and U.K. This is a strong stark contrast to H2 2013, when much of the activity in Q1 was focused on DC administration. Private sector activity outpaced pu[...]
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Great-West Moves into Second Place in DC Administration Market
Apr 07, 2014, by NelsonHall AnalystIn the last several months, Great-West Financial has undergone a major transformation, restructuring its DC administration business (Great-West Retirement Services) to provide a more holistic offering. While it’s clear that Fidelity dominates the DC administration market in terms of revenues, recordkeeping assets, and participants, it is a much tighter race thereafter. Consequently,[...]
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