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Capita Learning Services - Learning BPS

Vendor Analysis

by Amy Gurchensky

published on Mar 09, 2017

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Report Overview:

This NelsonHall vendor assessment analyzes Capita Learning Services' offerings and capabilities in Learning BPS.

Who is this Report for:

NelsonHall’s Learning BPS (LBPS) vendor assessment for Capita is a comprehensive assessment of Capita’s LBPS offering and capabilities, designed for: 

  • Sourcing managers monitoring the capabilities of existing suppliers of LBPS and identifying vendor suitability for LBPS RFPs 
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers 
  • Financial analysts and investors specializing in the LBPS sector.

 

Scope of this Report:

The report provides a comprehensive and objective analysis of Capita’s LBPS offering, capabilities, and market and financial strength, including: 

  • Identification of the company’s strategy, emphasis, and new developments 
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations. 

Key Findings & Highlights:

Capita Learning Services is a U.K. headquartered business process services (BPS) and professional services company.  

Capita’s learning services include learning consultancy, learning delivery, training administration, and vendor/supplier management. 

Capita has ~800 employees in its learning BPS business.
 

Table of contents:

Table of contents:

  • Background
  • Revenue Summary
  • Key Offerings
  • Delivery Capability and Partnerships
  • Target Markets
  • Strategy
  • Strengths and Challenges
  • Strengths
  • Challenges
  • Outlook

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