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Operational Transformation in the Capital markets Sector: 2019

Market Analysis

by John Willmott

published on Oct 29, 2019

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Report Overview:

NelsonHall’s “Operational Transformation in the Capital markets Sector: 2019” 40-page report is based on global interviewing of senior executives across the capital markets sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific.

In particular, the report analyzes the principal business issues faced by capital markets firms and the operational transformation initiatives planned in response to these issues by function and by technology.

It then addresses the extent to which BPS vendors will be involved in operations transformation, together with the key vendor characteristics sought in an operations transformation partner.

Who is this Report for:

NelsonHall’s “Operational Transformation in the Capital Markets Sector: 2019” report is a comprehensive market assessment report designed for:

  • Sourcing managers investigating operational transformation developments within the capital markets sector
  • Vendor marketing, sales and business managers developing strategies to target operational transformation and business process services (BPS) opportunities within the capital markets sector
  • Financial analysts and investors specializing in the IT services and BPS sector.

Scope of this Report:

The report is based on interviews with executives in the capital markets sector in the U.S., U.K., Continental Europe, and Asia Pacific.

The report analyzes the worldwide market for operational transformation and business process services within the capital markets sector and addresses the following questions:

  • What are the principal business priorities faced by organizations in the capital markets sector?
  • What benefits are sought from operational transformation by capital markets firms?
  • In which functional areas are capital markets firms planning operations transformation initiatives?
  • What initiatives are capital markets firms planning around key technologies such as analytics, AI, and blockchain?
  • To what extent, and how, will BPS vendors be involved in operations transformation?
  • What are the key characteristics sought in an operations transformation partner by capital markets firms?
  • What levels of productivity gain are being targeted by capital markets firms?

Key Findings & Highlights:

Operational transformation remains critical to organizations in the capital markets sector as they seek to automate and drive cost savings, while simultaneously improving their compliance & reporting and their speed of doing business. Accordingly, operational transformation is regarded as highly relevant by over 80% of capital markets firms in the U.S. and U.K.

In order to achieve operational transformation, capital markets firms:

  • Place a high emphasis on enhancing the speed at which they can execute while strengthening the level of trust and compliance associated with their transactions with blockchain increasingly being evaluated to increase the level of trust in settlements
  • Require greater integration of real-time analytics into their operations
  • Are prepared to involve BPO firms in transforming their internal operations, and 75% of capital markets firms would consider operations transfer to achieve end-to-end operational synergy.

Table of contents:

Table of contents:

  • Introduction
  • Executive Summary
  • Market Forecast
  • Key Business Issues & Initiatives
  • Operational Transformation Initiatives by Technology
  • Impact of Operations Transformation on Sourcing
  • Impact of Operations Transformation on Productivity & Expenditure

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