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Mercer Australia - Benefits Administration

Vendor Analysis

by NelsonHall Analyst

published on Sep 15, 2016

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Report Overview:

This NelsonHall vendor assessment analyzes Mercer Australia's offerings and capabilities in Benefits Administration.

Who is this Report for:

NelsonHall’s Benefits Administration vendor assessment for Mercer Australia is a comprehensive assessment of Mercer Australia’s benefits administration offering and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of benefits administration and identifying vendor suitability for benefits administration RFPs 
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers 
  • Financial analysts and investors specializing in the benefits administration sector. 

Scope of this Report:

The report provides a comprehensive and objective analysis of Mercer Australia’s benefits administration offering, capabilities, and market and financial strength, including:

  • Identification of the company’s strategy, emphasis, and new developments 
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the  company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location  of delivery locations. 

Key Findings & Highlights:

Mercer is a global provider of HR and related financial advice and  services. 

Mercer’s Oceania benefits administration offering includes superannuation services including corporate master trust and standalone third party administration services.  

Mercer has ~370 clients and ~1.2m members, with AU$60bn in funds under administration across its Oceania benefits administration business. 

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