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TCS - Healthcare Payer BPS
May 29, 2019 | Vendor Analysis by Sven Lohse
Tata Consultancy Services (TCS) is a public, global IT and BPS company headquartered in Mumbai, India. The company generated approximately $20.9bn in fiscal year 2019 (ending March 31). Approximately 13% of total revenue is generated from BPS contracts. The company serves payers, providers and life sciences organizations. TCS serves six of the top [...] - view this reportdownload abstract
Conduent - Healthcare Payer BPS
May 22, 2019 | Vendor Analysis by Sven Lohse
In January 2017 Xerox spun off its Business Services unit to create Conduent. This included Conduent's healthcare payer BPS business. Conduent continues to serve healthcare payer and provider clients, including government Medicaid agencies and commercial health plans. [...] - view this reportdownload abstract
Cotiviti - Healthcare Payer BPS
May 17, 2019 | Vendor Analysis by Sven Lohse
In August 2018, the Waltham, MA-based Verscend Technologies company acquired Atlanta, GA-headquartered Cotiviti Holdings. In the future, the combined entity will operate under the Cotiviti name. [...] - view this reportdownload abstract
CGI - Healthcare Payer BPS
May 16, 2019 | Vendor Analysis by Sven Lohse
CGI is a public, global IT and BPM company headquartered in Montreal, Canada. The company generated approximately $8.6bn ($11.5bn Canadian) in fiscal year 2018 (ending December 2018). [...] - view this reportdownload abstract
Accenture - Healthcare Payer BPS
Mar 04, 2019 | Vendor Analysis by Sven Lohse
Branded "Accenture Intelligent Operations", Accenture offers payer (and provider) customers BPS services. Healthcare payer BPS capabilities lie within Accenture's Health and Public Services business unit. [...] - view this reportdownload abstract
Infosys - Healthcare Payer BPS
Mar 04, 2019 | Vendor Analysis by Sven Lohse
For healthcare payer BPS, Infosys is almost entirely focused on serving commercial health plans in the U.S. NelsonHall estimates that Infosys serves at least seven commercial health plans. NelsonHall estimates that Infosys healthcare BPS clients (payer and provider) generate less than 5% of Infosys revenue from service lines cross IT and BPS. In [...] - view this reportdownload abstract
NTT Data - Healthcare Payer BPS
Mar 04, 2019 | Vendor Analysis by Sven Lohse
NTT DATA’s corporate restructuring does not appear to be disruptive to its health plan BPS business, which is operating with independence and with confidence. Since 2015, when it acquired Dell Services’ 47 health plan clients, NTT DATA has increased the number of health plan clients by 15 accounts (approximately half are BPS clien [...] - view this reportdownload abstract
Optum - Healthcare Payer BPS
Mar 04, 2019 | Vendor Analysis by Sven Lohse
As Optum exceeds $100bn in revenue its growth has slowed from the torrid, double-digit rate of its early years. Priority has shifted toward integration of its product and service offerings from the many components of its growth over the past two decades for different functions of the healthcare ecosystem). Priority continues to be on growth beyond [...] - view this reportdownload abstract
Cognizant - Healthcare Payer BPS
Mar 01, 2019 | Vendor Analysis by Sven Lohse
Only a small proportion of U.S. payers fail to do business with Cognizant. Among the top 10 U.S. commercial payers, Cognizant has penetrated every one. Cognizant works with 80% of Blue Cross Blue Shield plans. At the top of the market, therefore, Cognizant's objective is to cross-sell service lines, and where it already has a BPS presence, to e [...] - view this reportdownload abstract
Concentrix -Healthcare Payer BPS
Mar 01, 2019 | Vendor Analysis by Sven Lohse
Concentrix’ parent company SYNNEX acquired Convergys in October 2018. The integration of Convergys with Concentrix is underway. Convergys adds horizontal capabilities and scale in managing consumer-facing BPS offerings, including healthcare payer BPS. [...]