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Contracts Database

for Healthcare & Insurance BPS

Track the pattern of service adoption by monitoring Healthcare & Insurance BPS contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

These documents are available to logged in clients that have purchased access to this program.

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in Healthcare & Insurance BPS

Find here the NelsonHall Research related to within the Healthcare & Insurance BPS program

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Published reports:

published reports related to within the Healthcare & Insurance BPS program

  • Genpact - Healthcare Payer BPS

    May 29, 2019 | Vendor Analysis by Sven Lohse

    Genpact is a public, global BPS company headquartered in New York City, NY. The company generated approximately $3.0bn in fiscal year 2018. The company serves payers, providers, and life sciences organizations. Genpact serves approximately two dozen payers in front-, middle-, and back-office functions. Clients include five of the top 10 commercial [...]
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  • Sutherland - Healthcare Payer BPS

    May 29, 2019 | Vendor Analysis by Sven Lohse

    Sutherland Global Services is a private, global BPS company headquartered in Rochester, NY. NelsonHall estimates that the company generated approximately $1.3bn in calendar year 2018. The company’s government and healthcare vertical clients generate approximately 15% of total company revenue. Within the healthcare vertical Sutherland serves p [...]
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  • TCS - Healthcare Payer BPS

    May 29, 2019 | Vendor Analysis by Sven Lohse

    Tata Consultancy Services (TCS) is a public, global IT and BPS company headquartered in Mumbai, India. The company generated approximately $20.9bn in fiscal year 2019 (ending March 31). Approximately 13% of total revenue is generated from BPS contracts. The company serves payers, providers and life sciences organizations. TCS serves six of the top [...]
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  • Conduent - Healthcare Payer BPS

    May 22, 2019 | Vendor Analysis by Sven Lohse

    In January 2017 Xerox spun off its Business Services unit to create Conduent. This included Conduent's healthcare payer BPS business. Conduent continues to serve healthcare payer and provider clients, including government Medicaid agencies and commercial health plans. [...]
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  • Cotiviti - Healthcare Payer BPS

    May 17, 2019 | Vendor Analysis by Sven Lohse

    In August 2018, the Waltham, MA-based Verscend Technologies company acquired Atlanta, GA-headquartered Cotiviti Holdings. In the future, the combined entity will operate under the Cotiviti name. [...]
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Discover the benefits of the Healthcare & Insurance Sourcing program

NelsonHall's Healthcare & Insurance Sourcing program supports you in enhancing your organization's sourcing performance. It will help you to:

  • Analyze how healthcare or insurance-specific process outsourcing can be applied to your organization
  • Assess the scope of healthcare and insurance processes that can be outsourced and why
  • Quantify the benefits and risks associated with outsourcing processes within your healthcare or insurance-specific functions
  • Identify the most appropriate vendors and understand their individual philosophies, approaches and delivery capability
  • Learn from the experience of other organizations in your sector that have already outsourced elements of their healthcare or insurance processes
  • Keep abreast of changing delivery approaches within outsourcing of healthcare or insurance-specific processes.


It also provides expert support to healthcare and insurance process outsourcing vendors, specifically business development and marketing personnel, helping them to:

  • Increase bid success through improved positioning of proposals against client requirements
  • Maintain the competitiveness of current service offerings
  • Identify emerging requirements and service opportunities
  • Track key developments within the healthcare and insurance marketplaces, including contract awards and new service announcements
  • Understand the strategies and capabilities of potential bid partners through access to detailed healthcare and insurance process outsourcing vendor assessments.
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