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Contracts Database

for Healthcare & Insurance BPS

Track the pattern of service adoption by monitoring Healthcare & Insurance BPS contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

These documents are available to logged in clients that have purchased access to this program.

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in Healthcare & Insurance BPS

Find here the NelsonHall Research related to within the Healthcare & Insurance BPS program

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Published reports:

published reports related to within the Healthcare & Insurance BPS program

  • Capgemini - Healthcare Payer BPS

    Aug 21, 2019 | Vendor Analysis by Sven Lohse

    NelsonHall estimates that this practice generated approximately $39m in revenue in 2018 from commercial clients. Healthcare payer BPS capabilities lie within Capgemini's Managed Services division. [...]
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  • Firstsource - Healthcare Payer BPS

    Aug 21, 2019 | Vendor Analysis by Sven Lohse

    Firstsource has served commercial sector payers in the U.S. for approximately a decade and began its work in this segment with document processing and with claims processing. Firstsource counts as clients 5 of the top 10 health insurance carriers and many smaller payers. [...]
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  • Tech Mahindra-Healthcare Payer BPS

    Aug 21, 2019 | Vendor Analysis by Sven Lohse

    Tech Mahindra is a public, global IT services and BPS company headquartered in Pune, India. The company generated approximately $5.0bn in fiscal year 2018 (ending March 31, 2018). Tech Mahindra serves healthcare clients within its six vertical groups. Payers, providers and life sciences clients generate approximately 10% of revenue; payers generate [...]
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  • WNS - Healthcare Payer BPS

    Jun 07, 2019 | Vendor Analysis by Sven Lohse

    WNS Global Services is a public, global BPS company headquartered in Mumbai, India. The company generated $758m in fiscal year 2018 (ending March 31, 2018). WNS serves clients across a diverse set of industries. Within healthcare, WNS serves payers, providers, and life sciences clients. WNS’ payer BPS business was significantly expanded in [...]
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  • Hexaware - Healthcare Payer BPS

    May 30, 2019 | Vendor Analysis by Sven Lohse

    Hexaware is a public, global IT and BPS company headquartered in Mumbai, India. The company generated $678m in fiscal year 2018 (ending December 31). The insurance and healthcare business unit is the company’s fastest growing unit. The vertical group generated approximately 19% of total company revenue in the last fiscal year. Within that bus [...]
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Discover the benefits of the Healthcare & Insurance Sourcing program

NelsonHall's Healthcare & Insurance Sourcing program supports you in enhancing your organization's sourcing performance. It will help you to:

  • Analyze how healthcare or insurance-specific process outsourcing can be applied to your organization
  • Assess the scope of healthcare and insurance processes that can be outsourced and why
  • Quantify the benefits and risks associated with outsourcing processes within your healthcare or insurance-specific functions
  • Identify the most appropriate vendors and understand their individual philosophies, approaches and delivery capability
  • Learn from the experience of other organizations in your sector that have already outsourced elements of their healthcare or insurance processes
  • Keep abreast of changing delivery approaches within outsourcing of healthcare or insurance-specific processes.


It also provides expert support to healthcare and insurance process outsourcing vendors, specifically business development and marketing personnel, helping them to:

  • Increase bid success through improved positioning of proposals against client requirements
  • Maintain the competitiveness of current service offerings
  • Identify emerging requirements and service opportunities
  • Track key developments within the healthcare and insurance marketplaces, including contract awards and new service announcements
  • Understand the strategies and capabilities of potential bid partners through access to detailed healthcare and insurance process outsourcing vendor assessments.
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