DEBUG: PAGE=domain, TITLE=Healthcare Provider,ID=1446,TEMPLATE=subprogram
toggle expanded view
programcode = HAIHPR
programid = 165
database = t
alerts = t
neat = t
vendors = t
forecasting = t
confidence = f
definitions = t

Search within: Healthcare Provider:

Access our analyst expertise:

Only NelsonHall clients who are logged in have access to our analysts and advisors for their expert advice and opinion.

To find out more about how NelsonHall's analysts and sourcing advisors can assist you with your strategy and engagements, please contact our sales department here.

Subscribe to blogs & alerts:

manage email alerts using the form below, in order to be notified via email whenever we publish new content:

has Database = t

Contracts Database

for Healthcare Provider

Track the pattern of service adoption by monitoring Healthcare Provider contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

These documents are available to logged in clients that have purchased access to this program.

has Confidence = f -- IGNORED

Mphasis - Advanced Digital Workplace Services

Vendor Analysis

by John Laherty

published on Jan 08, 2019

Access to this report is restricted to logged in clients with access. Login to get full access

Report Overview:

This NelsonHall vendor assessment analyzes Mphasis' offerings and capabilities in Digital Workplace Services.

Who is this Report for:

NelsonHall’s Advanced Digital Workplace Services Vendor Assessment for Mphasis is a comprehensive assessment of Mphasis’ digital workplace services offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of IT services and identifying vendor suitability for digital workplace services
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in digital workplace services.

Scope of this Report:

The report provides a comprehensive and objective analysis of Mphasis’ digital workplace service offerings, capabilities and market and financial strength, including:

  • Analysis of the company’s offerings and key service components
  • Revenue estimates
  • Identification of the company’s strategy, emphasis and new developments
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s strengths, weaknesses and outlook.

Key Findings & Highlights:

Mphasis provides digital workplace services as part of its IT infrastructure services, under its NextGen End User Services. Additional IT infrastructure services include operations through InfraGenie, DevOps, Traditional Services, Cybersecurity, and Hybrid Cloud.

Mphasis delivers its digital workplace services through its IP InfraGenie, which is built on ServiceNow, and provides self-serve capabilities, enabling zero-touch through automation and AI, and has AI-use cases for pro-active and predictive maintenance, and diagnosis.

Mphasis' key end-user services include:

  • Service Desk
  • Messaging and Collaboration
  • Remote Desktop Management
  • Desktop Transformation (Windows)
  • Incident Lifecycle Management.

Login to get full access:

close