Feb 21, 2019, by Sven Lohse
The healthcare revenue cycle management (RCM) BPS market is becoming technically more advanced as vendors experiment with RPA to drive greater efficiency and productivity, and to improve competitive positioning. Here I look at one such vendor, Access Healthcare, and the lessons they have learned from their own RPA initiatives.
Access Healthcare generates ~$145m in revenue delivering RCM BPS[...]
Dec 13, 2018, by Sven Lohse
The challenge of rising healthcare costs in the U.S. has been obvious for decades. Or has it? Various interventions have been attempted, but health costs as a percentage of GDP are forecast to continue to climb. National U.S. healthcare expenditure as a percentage of GDP has risen from 17.2% in 2011 to 17.9% in 2017.
In February 2018, the U.S. CMS Office of the Actuary estimated t[...]
Sep 21, 2018, by Sven Lohse
The healthcare revenue cycle management (RCM) outsourcing services market in the U.S. seems ripe for disruption and consolidation. The macro factors include:
Contraction in the number of hospital locations and hospital systems
Speedy erosion in the number of small, independent physicians’ practices
Increasing complexity in reimbursement models and processes
Increasi[...]