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Majorel - CX Services in Startups & Emerging Brands

Vendor Analysis

by Ivan Kotzev

published on Nov 15, 2022

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Report Overview:

This NelsonHall vendor assessment analyzes Majorel's offerings and capabilities in CX services for startups and emerging brands

Who is this Report for:

NelsonHall’s CX Services in Startups & Emerging Brands profile on Majorel is a comprehensive assessment of Majorel’s offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of CX Services and identifying vendor suitability for CX Services RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the startups and emerging brands sectors.

Scope of this Report:

The report provides a comprehensive and objective analysis of Majorel’s CX Services in Startups and Emerging Brands offerings, capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

Majorel looks to position its majUP brand as a dedicated startup CX services provider addressing core requirements. It delivers simplicity with simplified outsourcing contracts and cost controls, flexibility with faster decision-making and hands-on management, and scalability via a multinational delivery network and expertise in large-scale CX programs.

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