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Ceridian - Benefits Administration

Vendor Analysis

by NelsonHall Analyst

published on Sep 14, 2013

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Report Overview:

Ceridian is a U.S. headquartered provider of human resources, payroll, benefits administration, workforce management software, and payment services.

The company's benefits administration offering includes H&W administration, reimbursement management, benefits continuation services, EAP services (U.S., Canada, and U.K.), carrier support services, and flexible benefits administration (U.K. only).

Who is this Report for:

NelsonHall's Benefits Administration Vendor Assessment for Ceridian is a comprehensive assessment of Ceridian's benefits administration offering and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of benefits administration and identifying vendor suitability for benefits administration RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the benefits services sector

Scope of this Report:

The report provides a comprehensive and objective analysis of Ceridian's benefits administration offering, capabilities, and market and financial strength, including:

  • Identification of the company's strategy, emphasis, and new developments
  • Analysis of the company's strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
  • Analysis of the company's offerings and key service components
  • Analysis of the company's delivery organization including the location of delivery locations.

[highlight]

Ceridian is a U.S. headquartered provider of human resources, payroll, benefits administration, workforce management software, and payment services.

The company's benefits administration offering includes H&W administration, reimbursement management, benefits continuation services, EAP services (U.S., Canada, and U.K.), carrier support services, and flexible benefits administration (U.K. only).

Majority of Ceridian's benefits administration revenues are generated in the U.S. from mid-market organizations with 300 - 10k employees. The company also targets the small market with less than 300 employees through its broker and carrier channels.

Ceridian has ~80k clients across its benefits administration business. In the last year, the company added ~2k clients.

[/highlight]

Table of contents:

Table of contents:

  • Background
  • Revenue Summary
  • Key Offerings
  • Benefits Administration Analytics
  • Automatic Enrollment
  • Workplace Health Program
  • Expanded Payment Options for COBRA Participants
  • Rebranded EAP Offering as LifeWorks
  • Delivery Capability and Partnerships
  • Target Markets
  • Strategy
  • Strengths and Challenges
  • Strengths
  • Challenges
  • Outlook

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