EGS (Expert Global Solutions) in NEAT Reports
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Published reports:
published reports related to EGS (Expert Global Solutions) within the NEAT Reports program
EGS - CMS in Retail and CPG
Jun 22, 2016 | Vendor Analysis by Vicki Jenkins
This NelsonHall vendor assessment analyzes EGS' offerings and capabilities in CMS in retail and CPG. [...]view this reportdownload abstractEGS - Customer Management Services
Mar 03, 2016 | Vendor Analysis by Ivan Kotzev
Expert Global Solutions (EGS) is a private customer service management organization, headquartered in Plano, Texas. [...]view this reportdownload abstractEGS - CMS in High Tech
Dec 02, 2015 | Vendor Analysis by Vicki Jenkins
Expert Global Solutions (EGS) is a global customer service organization which delivers outsourced solutions for customer and financial care. It employs ~40k in ~70 locations in 11 countries. [...]view this reportdownload abstractEGS - CMS in Healthcare (Payer and Provider Support)
Jul 08, 2015 | Vendor Analysis by Vicki Jenkins
EGS is a global customer service organization, delivering outsourced solutions for customer and financial care. It employs ~40 in ~70 locations in 10 countries. EGS' customer management services (CMS) include answering product related enquiries, technical support, up-sell/cross-sell, and social media support. Its financial care includes accounts re [...]view this reportdownload abstractEGS - CMS in Telecommunications/Cable/Satellite
Oct 01, 2014 | Vendor Analysis by Vicki Jenkins
Expert Global Solutions (EGS) is the holding company for APAC and NCO; the merger was completed in 2012. APAC is the EGS brand in the customer relationship management (CRM) BPO market. NCO is the EGS brand in the accounts receivables management (ARM)/collections BPO market. EGS is a privately held company headquartered in Plano, Texas. EGS employs [...]view this reportdownload abstract
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Recent Tracking Service
tracking service articles related to EGS (Expert Global Solutions) within the NEAT Reports program:
EGS Opens 1.2k FTEs Center in the Philippines to Expand U.S. Offshore Capability
May 19, 2016 | New Offerings by Ivan Kotzev
EGS Opens 3rd Contact Center in Guatemala city to Expand U.S. Nearshore Capability
Mar 28, 2016 | New Offerings by Ivan Kotzev
EGS Opens 10th Contact Center in the Philippines
Mar 18, 2016 | New Offerings by Ivan Kotzev
EGS to Hire 400 FTEs in St. Joseph, MO
Oct 02, 2015 | Contracts by Vicki Jenkins
EGS to hire 300 FTEs in Montgomery, AL and making a $1m capital investment
Aug 17, 2015 | Contracts by Vicki Jenkins
EGS to hire 90 FTEs in North Charleston, SC
Mar 20, 2015 | Contracts by Vicki Jenkins
APAC Customer Services to Hire 150 FTEs in Pittsburgh, PA
Mar 02, 2015 | Contracts by NelsonHall Analyst
APAC Customer Services to Hire 250 Agents in Humble, TX.
Oct 21, 2014 | Contracts by Vicki Jenkins
APAC Customer Services to Hire 150 Seasonal WAH Agents
Oct 20, 2014 | Contracts by NelsonHall Analyst
APAC Customer Service to Add ~150 FTEs to Joplin, Missouri Center in Support of Healthcare Client
Sep 12, 2014 | Contracts by NelsonHall Analyst