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  • Minacs - CMS in High Tech

    Nov 20, 2015 | Vendor Analysis by NelsonHall Analyst

    The Minacs Group, Inc. (Minacs) is a privately-held business and technology outsourcing company with headquarters in Toronto (Oshawa), Canada. It provides outsourced customer care, marketing, finance and accounting, procurement and IT services. [...]
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  • Sutherland - CMS in High Tech

    Nov 20, 2015 | Vendor Analysis by NelsonHall Analyst

    Sutherland Global Services (Sutherland) is a privately held firm headquartered in Rochester, New York. The company started operations in 1986 as a customer management services (CMS) provider. Across all industries it employs ~40k globally, and operates ~45 contact centers in 19 countries.  [...]
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  • Teleperformance - CMS in High Tech

    Nov 20, 2015 | Vendor Analysis by NelsonHall Analyst

    The Teleperformance Group (Teleperformance) is a French headquartered company offering outsourced customer management services (CMS) and customer relationship management (CRM). It was founded in 1978 in Paris, France by Daniel Julien, and was listed on the Paris stock exchange in 1987.  [...]
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  • transcosmos - CMS in High Tech

    Nov 20, 2015 | Vendor Analysis by NelsonHall Analyst

    transcosmos is a publicly traded, Japanese headquartered BPO vendor in the contact center and digital marketing business, which also provides e-commerce solutions. It currently derives ~70% of its revenues from contact center BPO services, and the other ~30% from digital marketing and e-commerce activities.   [...]
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  • Capita - Multi-Process HRO

    Nov 13, 2015 | Vendor Analysis by NelsonHall Analyst

    Capita is a U.K. headquartered BPO and professional services company. [...]
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