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  • CSC - Loan BPO

    Nov 21, 2014 | Vendor Analysis by Andy Efstathiou

    This NelsonHall assessment analyzes CSC's offerings and capabilities in retail banking BPO. CSC is one of a number of mortgage and loan BPO companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]
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  • transcosmos - CMS in Telecommunications/Cable/Satellite

    Nov 20, 2014 | Vendor Analysis by NelsonHall Analyst

    transcosmos is a publicly traded, Japanese headquartered BPO vendor in the contact center and digital marketing business. Across all industries, it employs ~35k globally and operates 114 centers across 14 countries, supporting 23 languages. It operates in Asia, the U.S. and Europe; it has 45 sites in its headquarter country of Japan, 16 offshore si [...]
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  • IGATE - Mortgage and Loan BPO

    Nov 19, 2014 | Vendor Analysis by Andy Efstathiou

    This NelsonHall assessment analyzes IGATE's offerings and capabilities in lending BPO. IGATE is one of a number of M&L BPO companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]
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  • Webhelp - CMS in Telecommunications/Cable/Satellite

    Nov 19, 2014 | Vendor Analysis by NelsonHall Analyst

    Webhelp Group (Webhelp) is a French-headquartered private company that was founded in 2000 by Frédéric Jousset and Olivier Duha. It initially offered real-time online assistance for customers new to using the internet. In addition to internet clients, it now supports telecommunications, cable, satellite and retail clients. [...]
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  • Serco - CMS in Telecommunications/Cable/Satellite

    Nov 18, 2014 | Vendor Analysis by NelsonHall Analyst

    Serco Global Services, LLC (Serco) is part of Serco Group Plc and is headquartered in Hook, North Hampshire in the U.K. Serco has operations in public and private transport and traffic control, aviation, military and nuclear weapons, prisons, and schools. Serco employs ~100k staff and operates in Continental Europe, the Middle East, APAC and North [...]
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