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Latest Key Vendor Assessment
Mar 04, 2024 | Vendor Analysis by Dominique Raviart
NelsonHall's Quarterly Update for Q4 2023 consists of 33 pages, and tracks and compares the financial performance of tier-one IT service vendors.
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published reports related to within the NEAT Reports program
Oct 17, 2014 | Vendor Analysis by Elizabeth Rennie
Resource Solutions is the recruitment process outsourcing and managed service outsourcing division of the Robert Walters Plc staffing firm. Resource Solutions was established in 1997 in the U.K. to expand Robert Walters' recruiting services into outsourcing engagements through contract expansions. [...]
view this reportdownload abstractOct 14, 2014 | Vendor Analysis by Elizabeth Rennie
Pontoon offers workforce programs for contingent and permanent staff as part of the Adecco Group. It offers (with proportion of business):
Managed service programs (70%)
Recruitment process outsourcing (30%)
Workforce consulting (incorporated in its MSP and RPO programs).
[...]
view this reportdownload abstractOct 01, 2014 | Vendor Analysis by NelsonHall Analyst
Expert Global Solutions (EGS) is the holding company for APAC and NCO; the merger was completed in 2012. APAC is the EGS brand in the customer relationship management (CRM) BPO market. NCO is the EGS brand in the accounts receivables management (ARM)/collections BPO market. EGS is a privately held company headquartered in Plano, Texas. EGS employs [...]
view this reportdownload abstractOct 01, 2014 | Vendor Analysis by NelsonHall Analyst
NelsonHall's "Sutherland and Global Network Communications Organization - Transformational CMS" case study is an example of how transformational CMS was used to reduce costs and customer churn, while improving NPS. [...]
view this reportdownload abstractOct 01, 2014
NelsonHall's "Sutherland and Global Network Communications Organization - Transformational CMS" case study is an example of how transformational CMS was used to reduce costs and customer churn, while improving NPS. [...]
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