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  • Global BPO Market Forecast: 2014 - 2018 Version 1.2

    Jun 06, 2014 | Market Forecast by John Willmott

    NelsonHall's "BPO Market Forecast: 2014-2018" consists of 261 pages. The nature of the BPO market is increasingly being impacted by changes in the ways in which organizations address governance and management of processes, both internal and external, and by the increasing maturity of BPO delivery. Essentially both internal service delivery within o [...]
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  • ADP - Multi-Process HR Outsourcing-2014

    Jun 05, 2014 | Vendor Analysis by NelsonHall Analyst

    An analysis of ADP's multi-process HRO offering including payroll, benefits administration, RPO, learning services (delivery and technology only), compensation administration, performance management, and succession planning. [...]
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  • Accenture - Multi-Process HR Outsourcing

    Jun 03, 2014 | Vendor Analysis by NelsonHall Analyst

    Accenture is a U.S. headquartered human resources business process outsourcing (HR BPO) provider, offering MPHRO and learning BPO services. Accenture's MPHRO service offering includes workforce and data administration, payroll, benefits, learning, recruitment, compensation, performance and progression, and talent and workforce planning, including w [...]
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  • Targeting Payroll Outsourcing 2014

    May 29, 2014 | Market Analysis by Elizabeth Rennie

    NelsonHall's market analysis of payroll services outsourcing consists of 86 pages. The payroll services market remained strong in 2013, with organizations still looking for cost control, cost visibility, cost agility and the simplification of processes. 2014 has been a year of significant legislative changes impacting both HR and payroll in [...]
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  • CapGemini - Legal Process Outsourcing

    May 27, 2014 | Vendor Analysis by NelsonHall Analyst

    This NelsonHall vendor assessment analyzes Capgemini's offerings and capabilities in the LPO sector. Capgemini is one of a number of LPO companies analyzed in this comprehensive industry analysis. [...]
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