DEBUG: PAGE=domain, TITLE=NEAT Reports,ID=1503,TEMPLATE=neat
toggle expanded view
programcode =
programid = -1
database =
alerts =
neat =
vendors =
forecasting =
confidence =
definitions =

Search research content:

advanced options..

Access our analyst expertise:

Only NelsonHall clients who are logged in have access to our analysts and advisors for their expert advice and opinion.

To find out more about how NelsonHall's analysts and sourcing advisors can assist you with your strategy and engagements, please contact our sales department here.

Subscribe to blogs & alerts:

manage email alerts using the form below, in order to be notified via email whenever we publish new content:

has Database = has Confidence = -- IGNORED

in NEAT Reports

Find here the NelsonHall Research related to within the NEAT Reports program

Published reports:

published reports related to within the NEAT Reports program

  • CSC - Property and Casualty BPO

    Feb 20, 2014 | Vendor Analysis by NelsonHall Analyst

    This NelsonHall vendor assessment analyzes CSC's offerings and capabilities in the P&C insurance sector. CSC is one of a number of P&C insurance companies analyzed in this comprehensive industry analysis. CSC is a global IT services company, offering systems integration, consulting and outsourcing services. [...]
    view this reportdownload abstract

  • Firstsource - CMS in Retail Banking

    Feb 20, 2014 | Vendor Analysis by NelsonHall Analyst

    Firstsource is a BPO vendor founded in 2001 by ICICI bank (as ICICI Onesource). In 2004, Firstsource acquired ASG (founded in 1995) to begin delivering collections. The company was rebranded from ICICI Onesource to Firstsource in 2006. Firstsource is headquartered in Mumbai, India and went public in 2007. [...]
    view this reportdownload abstract

  • Aditya Birla Minacs - CMS in Retail Banking

    Feb 19, 2014 | Vendor Analysis by NelsonHall Analyst

    Aditya Birla Minacs (Minacs) is a privately-held business and technology outsourcing company with headquarters in Toronto (Oshawa), Canada. The company provides outsourced customer care, marketing, finance and accounting, procurement and IT services. [...]
    view this reportdownload abstract

  • Serco - CMS in Retail Banking

    Feb 18, 2014 | Vendor Analysis by NelsonHall Analyst

    Serco Global Services, LLC (Serco) is a part of Serco Group PLC. Serco is a publicly held firm headquartered in Hook, North Hampshire in the United Kingdom. Serco has recently acquired Intelenet, The Listening Company, Excelior and Vertex's U.K. public sector BPO operation. [...]
    view this reportdownload abstract

  • Sitel - CMS in Retail Banking

    Feb 17, 2014 | Vendor Analysis by NelsonHall Analyst

    Sitel is a pure-play customer management services (CMS) company headquartered in Nashville, Tennessee, in the U.S. It is a privately owned company, and was formed in 1985 in the U.S., when Softbank Services Group was acquired by Toronto-based Onex Corporation and combined with North Direct Response Inc., a Canadian outsourced customer service provi [...]
    view this reportdownload abstract
find all available reports on
close