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  • KPN - Virtual Desktop Services

    Sep 27, 2013 | Vendor Analysis by Dominique Raviart

    KPN IT Solutions is the new name of KPN Corporate Market. It is the ICT services subsidiary of Dutch telecom service provider KPN. KPN Corporate Market has in 2012 realigned its desktop service offerings into three main ones: As-Is managed services, FRW and Workspace Online. All of these three offerings include an option for virtual desktops servic [...]
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  • Steria - Virtual Desktop Services

    Sep 27, 2013 | Vendor Analysis by Dominique Raviart

    Steria is a Paris-headquartered IT and BPO services vendor. The company had in 2012 revenues of ~€1.8bn. It operates in four main geographies: the U.K., France, Germany and Scandinavia (mostly Norway). Steria had a headcount of ~19,500 at end of H1 2013, of which ~5,000 in India. Steria is a significant provider of desktop services. The company s [...]
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  • Targeting Learning BPO

    Sep 25, 2013 | Market Analysis by Gary Bragar

    NelsonHall's market analysis of the Learning BPO industry and LBPO trends consists of 92 pages. Selective LBPO contracts continue to outnumber full LBPO contracts but there has been a resurgence in full LBPO contracts since mid-2012. Selective LBPO continues to increase, including for content development, delivery of training, learning administrati [...]
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  • Atos - Virtual Desktop Services

    Sep 24, 2013 | Vendor Analysis by Dominique Raviart

    Since the acquisition of Siemens IT Solutions and Services in 2011, Atos is a major IT infrastructure management vendor. The company had 2012 revenues of ~€4.1bn in its Managed Services unit. This positions the firm as the largest Europe-headquartered provider of IT infrastructure services. [...]
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  • CGI - Virtual Desktop Services

    Sep 24, 2013 | Vendor Analysis by Dominique Raviart

    The acquisition in September 2012 of Logica was a major step for CGI: it more than doubled the scale of the company, mostly in professional services and application outsourcing. [...]
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