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Latest Key Vendor Assessment
Mar 04, 2024 | Vendor Analysis by Dominique Raviart
NelsonHall's Quarterly Update for Q4 2023 consists of 33 pages, and tracks and compares the financial performance of tier-one IT service vendors.
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Aug 29, 2013 | Market Analysis by NelsonHall Analyst
NelsonHall's market analysis of the benefits administration industry and benefits administration trends consists of 134 pages.
The benefits administration market remains strong due to the complexities of administering benefits, especially in light of healthcare reform and other changing regulations, as well as the need to control benefits spend.
[...]
view this reportdownload abstractAug 27, 2013 | Vendor Analysis by NelsonHall Analyst
This NelsonHall Vendor Assessment analyzes transcosmos' offerings and capabilities in CMS in the retail sector. transcosmos is one of a number of customer management or contact center services companies analyzed in this contact center services industry analysis for the retail sector.
transcosmos is headquartered in Japan. It is a Japanese-based BPO [...]
view this reportdownload abstractAug 23, 2013 | Vendor Analysis by Gary Bragar
NIIT is focused on growing its learning BPO business, which has seventeen clients today who purchase either full LBPO or selective LBPO services. The company has seen a trend in increased training delivery and has thus been expanding its partner network. [...]
view this reportdownload abstractAug 15, 2013 | Vendor Analysis by Gary Bragar
Genpact is a global provider of business process and technology services, with a strong presence in F&A outsourcing, industry-specific BPO and analytics services. Genpact provides the following HRO services:
Core HR services: payroll services; time & attendance; benefits administration; and workforce administration
Talent management: recru [...]
view this reportdownload abstractAug 07, 2013 | Vendor Analysis by Gary Bragar
Accenture provides learning services both on a standalone basis and also as part of multi-process HRO (MPHRO). Accenture's key longstanding learning client is Avaya, who awarded Accenture an LBPO contract in October 2001. Included in its provision of learning services to Avaya, Accenture took over responsibility for Avaya University, including the [...]
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