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  • EXL - Order-to-Cash

    Apr 23, 2012 | Vendor Analysis by NelsonHall Analyst

    This NelsonHall vendor assessment analyzes EXL Service's offerings and capabilities in O2C outsourcing services. EXL Service is one of a number of O2C outsourcing service companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]
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  • arvato - U.K. Local Government BPO

    Apr 21, 2012 | Vendor Analysis by NelsonHall Analyst

    arvato is the outsourcing arm of Bertelsmann, the publishing and media giant. arvato's move into U.K. local authority BPO market came in 2005 when it won the first multi-process contract that it bid for, at East Riding of Yorkshire Council (ERYC). arvato's main strategy is to target more multi-process BPO contracts but it also targets single-proce [...]
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  • Civica - U.K. Local Government BPO

    Apr 21, 2012 | Vendor Analysis by NelsonHall Analyst

    Civica is new to local government BPO services in the U.K. having been awarded its first revenue and benefits services contract by Gloucester City Council in October 2011. This is likely to be the first of more local government BPO contracts to come for Civica which has an established presence in the sector thanks to its software and ITO services. [...]
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  • Cognizant - Reference Data Management BPO

    Apr 15, 2012 | Vendor Analysis by Andy Efstathiou

    This NelsonHall vendor assessment analyzes Cognizant's offerings and capabilities in Reference Data Management BPO. Cognizant is one of a number of Reference Data Management BPO companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]
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  • Firstsource - Order-to-Cash

    Apr 15, 2012 | Vendor Analysis by NelsonHall Analyst

    This NelsonHall vendor assessment analyzes Firstsource's offerings and capabilities in O2C outsourcing services. Firstsource is one of a number of O2C outsourcing service companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]
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