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transcosmos in NEAT Reports

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Published reports:

published reports related to transcosmos within the NEAT Reports program

  • transcosmos - CMS in retail and CPG

    Jun 17, 2016 | Vendor Analysis by Vicki Jenkins

    This NelsonHall vendor assessment analyzes transcosmos's offerings and capabilities in CMS in retail and CPG. [...]
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  • transcosmos - Customer Management Services

    Feb 29, 2016 | Vendor Analysis by Ivan Kotzev

    transcosmos Inc. (transcosmos) is a public company which has traded on the Tokyo Stock Exchange since 1992, and is headquartered in Tokyo. The company was founded by Koki Okuda in 1966 under the name Maruei Keisan Center, as a data entry BPO. In 1985, it was incorporated under its current name. transcosmos provides CMS, business process outsourcing [...]
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  • transcosmos - CMS in High Tech

    Nov 20, 2015 | Vendor Analysis by Vicki Jenkins

    transcosmos is a publicly traded, Japanese headquartered BPO vendor in the contact center and digital marketing business, which also provides e-commerce solutions. It currently derives ~70% of its revenues from contact center BPO services, and the other ~30% from digital marketing and e-commerce activities.   [...]
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  • transcosmos - Marketing BPS

    Jul 15, 2015 | Vendor Analysis by NelsonHall Analyst

    transcosmos made its move into marketing BPS in 1995/96, with website development and maintenance as an add-on to helpdesk services. The company moved into smart device and social media support in 2010. [...]
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  • transcosmos - CMS in Telecommunications/Cable/Satellite

    Nov 20, 2014 | Vendor Analysis by Vicki Jenkins

    transcosmos is a publicly traded, Japanese headquartered BPO vendor in the contact center and digital marketing business. Across all industries, it employs ~35k globally and operates 114 centers across 14 countries, supporting 23 languages. It operates in Asia, the U.S. and Europe; it has 45 sites in its headquarter country of Japan, 16 offshore si [...]
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