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Capgemini Looks for New Logo Growth in North America, Now its Largest Market
Mar 02, 2015, by Andy EfstathiouIn Capgemini’s recent North America analyst conference, the company provided a compelling description of how its approach in North America has developed recently, together with examples of how this has succeeded, and shared its vision and a roadmap for the next few years. Confidence about prospects for 2015 is high. Capgemini’s 2014 revenues in North America were €2,230m, a gro[...]
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Alliance Data Buys a Winner with Conversant
Sep 11, 2014, by Andy EfstathiouAlliance Data is to acquire Conversant for $23bn to expand its digital marketing services capabilities. The acquisition will be paid for half in stock and half in cash (at tendering shareholders' discretion). Post closing, Conversant will operate as a part of Epsilon, a digital marketing services division of Alliance Data. The transaction is expected to close in Q4 201[...]
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IGATE Doubling Investment in IP to Develop ITOPS Positioning
May 23, 2014, by Andy EfstathiouIGATE held its analyst conference in NYC. The key message was the company is making initial steps down a new path, one that is directionally the same as before, but with a stronger focus on fewer initiatives. IGATE is increasing its investments in developing IP to support its positioning of offering integrated IT/Operations (ITOPs) services within outsourcing engagements to deliver[...]
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Capgemini North America Earns its Stripes
Jan 17, 2014, by Andy EfstathiouCapgemini’s Q3 2013 results marked a milestone: North America overtook France as the company’s largest region, contributing ~21% of its total revenues. If we go back a few years, North America was the company’s most troubled region. But over the last two years, it has been one of Capgemini’s fastest growing regions. The company has ambitious plans to grow its North America [...]
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Xerox Analyst Conference: Key Takeaways about the Services Business
Nov 12, 2013, by Andy EfstathiouXerox Services has not operated its business at high efficiency over the past few years. It has been very late to offshoring, growing revenues internationally, and rationalizing its services businesses around a few key areas. The current five plank strategy is devised to address those challenges. Xerox understands the challenge of successfully offshoring (and near shoring) its workforce to lower c[...]
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Worldline Awarded Merchant Acceptance Card Processing Contract by Diners Club
Sep 12, 2013, by Andy EfstathiouWorldline dominates the Belgian marketplace for electronic payments. This contract will provide good growth for Worldline in this market, as Discover and Diners Club have significant (but much smaller than MC or Visa) memberships. However, this is an even bigger win for Diners Club, because they will now have usability with the largest payments network in the Benelux countries for their card membe[...]
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Payments Processing Services Market Heats Up: Financial Results of Six Key Vendors Show What it Takes to Win
Nov 06, 2014, by Andy EfstathiouChanges in banks’ regulatory capital requirements for businesses are leading banks to exit or downsize lines of business and increase the focus on other lines of business. Payments is an area where banks and non-banks are significantly increasing their commitments. Over the next five years the payments industry will change its entire shape, structure, and offerings. In the past, the complexi[...]
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Wipro Changes its Approach to “Fast and Uncertain”, with Increased Focus on Developing Effective Ecosystems
Sep 30, 2014, by Andy EfstathiouThis week Wipro held its first analyst day in the U.S. in over 18 months. During this time, Wipro has conducted a strategic review of its approach to the market, and decided to change its method of engaging clients and prospects. First CEO TK Kurien opened by describing Wipro’s view of the market: Enterprises were created prior to the current digital era. As a[...]
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Visa Considers Selling its Stake in Monitise: What Does it Mean?
Sep 18, 2014, by Andy EfstathiouVisa has announced it is assessing whether to sell its investment in mobile payment software developer and transactions processor Monitise. Visa formed an alliance with Monitise in 2009 to provide Visa with mobile platform development services. The agreement runs through 2016. As part of the agreement, Visa made a capital investment in Monitise and received 14.4% of the company's equity. Ov[...]
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Mastercard is Growing Faster than Visa in the Fast Growing Markets
Aug 01, 2014, by Andy EfstathiouMastercard and Visa are taking very different approaches to the payments market, resulting in very different operating outcomes. Mastercard is focusing on growth in emerging markets and merchant acquiring (especially consulting services for merchants); Visa is pursuing mature markets with aggressive cost control and sales incentives to drive revenue growth. Top line results for [...]
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Another Good Year for TSYS in 2013: Crosses $2Bn in Revenue in a Strong Payments Market
Jan 28, 2014, by Andy EfstathiouTSYS' full year 2013 revenues (including reimbursables) were $2.1bn, a growth of 14.0%. The underlying fundamentals of the business (number of accounts on file and transaction volumes) grew aggressively in 2013, increasing 13% and 15% respectively. In 2013 TSYS continued to enjoy strong revenue and earnings growth. Growth in the merchant business is continuing[...]
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Genpact and Markit Partner to Offer Centralized Client On-boarding Solution for Capital Markets Firms
Sep 16, 2013, by Andy EfstathiouChanges in compliance requirements are the highest priority right now at capital markets firms. To date little has been done to address the required changes anticipated. This initiative to address KYC and client on-boarding is one of the earliest attempts to implement a response to the changing regulatory requirements. This announcement of cooperation with two of the largest global banks is a[...]