Vendor Analysis
published on Jan 18, 2016
Report Overview:
An analysis of WNS’ multi-process HRO offering including workforce administration (employee data management, payroll administration, compensation and benefits, and resourcing services) and talent management (learning administration and performance management).
Who is this Report for:
NelsonHall’s Multi-Process HR Outsourcing (MPHRO) vendor assessment for WNS is a comprehensive assessment of WNS’ MPHRO offering and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of MPHRO and identifying vendor suitability for MPHRO RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the MPHRO sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of WNS’ MPHRO offering, capabilities, and market and financial strength, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization including the location of delivery locations.
Key Findings & Highlights:
WNS is an Indian headquartered BPO provider, providing a range of BPO services including MPHRO.
The company’s multi-process HR outsourcing (MPHRO) offering includes workforce administration, including employee data management, payroll administration, compensation and benefits, resourcing services; and talent management, including learning administration and performance management.
Approximately 60% of its MPHRO clients are from the mid-market.
The company has five external MPHRO clients and supports ~66k employees.