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Kyndryl - Cognitive & Self-Healing IT Infrastructure Management Services

Vendor Analysis

by John Laherty

published on Oct 24, 2022

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Report Overview:

This NelsonHall assessment analyzes Kyndryl's offerings and capabilities in cognitive and self-healing IT infrastructure management services

Who is this Report for:

NelsonHall’s cognitive & self-healing IT infrastructure management services profile on Kyndryl is a comprehensive assessment of Kyndryl’s offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of digital services and cognitive & self-healing IT infrastructure management services and identifying vendor suitability for RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the IT services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Kyndryl’s cognitive & self-healing IT infrastructure management services offerings, capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

Kyndryl supports hybrid IT through its Kyndryl Services Platform, which delivers automation, AI, and analytics to manage and optimize IT infrastructure services delivery. Its Digital Experience Management (DEM) platform enables unified self-service support across all Kyndryl services. It does this through a single pane of glass (integrated with Kibana for dashboards), including visualization across all vendors providing managed services to the client. 

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