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CGI - Virtual Desktop Services

Vendor Analysis

by Dominique Raviart

published on Sep 24, 2013

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Report Overview:

The acquisition in September 2012 of Logica was a major step for CGI: it more than doubled the scale of the company, mostly in professional services and application outsourcing.

Who is this Report for:

NelsonHall's Virtual Desktop Services and BYOD Vendor Assessment for CGI is a comprehensive assessment of CGI's virtual desktop services and BYOD offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of recruitment process outsourcing and identifying vendor suitability for IT services, end-user computing services and virtual desktop technology and services
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the IT services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of CGI's virtual desktop services and BYOD offerings, capabilities, and market and financial strength, including:

  • Analysis of the company's offerings and key service components
  • Revenue estimates
  • Identification of the company's strategy, emphasis and new developments
  • Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
  • Analysis of the company's strengths, weaknesses and outlook.

Key Findings & Highlights:

Logica also changed the scale of CGI in IT infrastructure services. Logica brought an IT IM business almost twice as big as the one of CGI. NelsonHall estimates the pro-forma CY 2012 IT infrastructure management revenues of CGI at ~CAD $1.7bn, of which approximately CAD $0.6bn in desktop services. CGI services ~0.7m desktops across the world.

CGI provides virtual desktop services through two main offerings: Virtual Workplace, a cloud offering based on several standard architectures and standard service components; and client-specific virtual desktop services.

Virtual Workplace is a hardware, software and service opex offering. Hosting is done from CGI datacenters whether regional or country-based.

Features of Virtual Workplace include:

  • Reliance on a range of technologies including thin clients, tablets and PCs, using software products from VMware, Citrix and Microsoft
  • Hosting in CGI datacenters with client-dedicated instances but based on sharing hardware and storage
  • Integration with the client's Active Directory.

CGI has also developed a multi-tenant standard mobile device management (MDM) offering, as part of its Mobile Solutions, that is per user- per month-based. The offering is available for smart phones and tablets. Elements of the offering include:

  • MDM
  • An application store
  • Standard applications are email and a browser
  • Security services.
  • Hosting is done from a CGI datacenter.

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