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NIIT Technologies - Reference Data Management BPO

Vendor Analysis

by Andy Efstathiou

published on Jul 01, 2014

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Report Overview:

This NelsonHall assessment analyses NIIT Technologies' offerings and capabilities in reference data management BPO. NIIT Technologies is one of a number of reference data management BPO companies analyzed in NelsonHall's comprehensive industry analysis programs.

Who is this Report for:

NelsonHall's Reference Data Management BPO Vendor Assessment for NIIT Technologies is a comprehensive assessment of NIIT Technologies' reference data management BPO (RDM BPO) offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of capital market process outsourcing and identifying vendor suitability for RDM BPO RFPs
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of NIIT Technologies' reference data management BPO offerings, capabilities, and market and financial strength, including:

  • Identification of the company's strategy, emphases and new developments
  • Analysis of the company's strengths, weaknesses and outlook
  • Revenue estimates
  • Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
  • Analysis of the company's offerings and key service components
  • Analysis of the company's delivery organization including the location of delivery locations.




Key Findings & Highlights:

Reference data is part of NIIT Technologies' BPO line of business. NIIT Tech started its reference data BPO business in 2004, when it began an RDM BPO relationship with a securities services vendor, a customer since 1995 and a provider of investment processing services to ~200 banks and investment managers. The relationship includes a range of industry specific processes, of which RDM has represented 13% to 20% of the overall contract over the years.

Delivery Capabilities

NIIT Tech BPO delivers service from two delivery centers:

  • Gurgaon
  • Noida

Target Markets

NIIT Technologies is targeting tier 2 U.S. financial institutions with asset bases between $10bn and $200bn in assets under management, which are:

  • Asset managers/family offices
  • Community banks
  • Broker/dealers
  • Regional and super regional banks
  • Securities processing vendors.

Key targets for NIIT Tech are its existing IT services clients which are asset managers and broker/dealers.

Strategic Direction

NIIT Tech is looking to grow its RDM BPO business by:

  • Helping tier two clients reduce cost of data management, by:
    • Benchmarking processes and consolidating data feeds by eliminating redundant data feeds
    • Architecting changes in data management platforms and implementing those changes with attendant process changes
    • Improving data accuracy
  • Scaling support for existing clients, primarily customers of SEI
  • Supporting compliance efforts of clients
  • Creating an RDM BPO utility focused on revenue generation using social media and other external data analytics with its Digital Foresight initiative
  • Cross-selling to CM clients which currently buy IT services (20 CM clients versus 6 existing RDM BPO clients).

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