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Xerox - Workers' Compensation BPS

Vendor Analysis

by NelsonHall Analyst

published on Jun 10, 2015

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Report Overview:

This NelsonHall vendor assessment analyzes Xerox's offerings and capabilities in the workers' compensation BPS sector.

Xerox is one of a number of insurance BPO providers analyzed in this comprehensive industry analysis.

Who is this Report for:

NelsonHall's workers' compensation BPS profile on Xerox is a comprehensive assessment of Xerox's offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers in the workers' compensation market and identifying vendor suitability for workers' compensation BPO RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Xerox's workers' compensation BPS offerings and capabilities, and market and financial strengths, including:

  • Identification of the company's strategy, emphasis, and new developments
  • Analysis of the company's strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
  • Analysis of the company's offerings and key service components
  • Analysis of the company's delivery organization including the location of delivery locations.




Key Findings & Highlights:

Having supported workers' compensation activities for healthcare payers in its commercial healthcare business for a number of years, in May 2014 Xerox made a significant move to expand its both its market share and workers' compensation offerings with the acquisition of ISG Holdings for $225m.

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