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Talent2 - Payroll Services

Vendor Analysis

by Elizabeth Rennie

published on Jun 11, 2015

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Report Overview:

Talent2 is an Asia Pacific (Sydney) headquartered human resources business process outsourcing (HR BPO) organization, which has been operating since 2003. It offers transactional, talent management and consulting services across a number of HR processes.

Who is this Report for:

NelsonHall's Payroll Services Vendor Assessment for Talent2 is a comprehensive assessment of Talent2's payroll services offering and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of payroll outsourcing and identifying vendor suitability for payroll service RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector
  • HR and payroll decision makers.

Scope of this Report:

The report provides a comprehensive and objective analysis of Talent2's payroll services offering, capabilities, and market and financial strength, including:

  • Identification of the company's strategy, emphasis, and new developments
  • Analysis of the company's strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
  • Analysis of the company's offerings and key service components
  • Analysis of the company's delivery organization including the location, size and scale of delivery locations and their activities.

Key Findings & Highlights:

Talent2's history in payroll started with the company name Concept Systems International, a HRIS and payroll software company servicing the Australian market. In 2006, it began to expand services both geographically across Asia Pacific, and to a wider portfolio of HR service offerings. In 2012, Talent2 commenced a process to make the company private; in May 2015 it completed its privatization scheme and is now owned by 5 Value Capital Partners, a private equity firm.

Talent2 services 1.8k customers with ~800 employees delivering payroll and HR services, across 30 countries in APAC and the Middle East. Services include:

  • Payroll services. This is Talent2's largest offering by number of clients. Payroll services includes:
    • Managed services
    • Hosted and licensed software
  • Learning services. Talent2 has ~50 clients with a combination of Cornerstone HR software and/or learning services and Talent2 payroll services. Learning services include:
    • Learning technology
    • Learning content development
    • Learning administration and delivery
    • Consulting
  • HR consulting and advisory services.

Talent2 has ~1.8k payroll clients, for which it processes ~1.1m payslips per month. NelsonHall estimates that Talent2 is the largest Asia Pacific payroll services provider, in terms of revenues.

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