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ADP - Benefits Administration

Vendor Analysis

by NelsonHall Analyst

published on Oct 27, 2016

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Report Overview:

This NelsonHall vendor assessment analyzes ADP's offerings and capabilities in Benefits Administration

Who is this Report for:

NelsonHall’s Benefits Administration vendor assessment for ADP is a comprehensive assessment of ADP’s benefits administration offering and capabilities, designed for: 

  • Sourcing managers monitoring the capabilities of existing suppliers of benefits administration and identifying vendor suitability for benefits administration RFPs 
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers 
  • Financial analysts and investors specializing in the benefits administration sector. 

Scope of this Report:

The report provides a comprehensive and objective analysis of ADP’s benefits administration offering, capabilities, and market and financial strength, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of  delivery locations. 

Key Findings & Highlights:

ADP is a provider of HR management software and services. 

ADP’s benefits administration offering includes DC administration, H&W  administration, including COBRA administration, reimbursement/spending account administration, leave administration, private exchange, ACA compliance, dependent verifications, strategic advisory services, and global benefits.  

In total, ADP serves ~9.4m participants across the U.S.  

Table of contents:

Table of contents:

  • Background
  • Revenue Summary
  • Key Offerings
  • ACA Offering (ADP Health Compliance)
  • Private Healthcare Exchange
  • Delivery Capability and Partnerships
  • Target Markets
  • Strategy
  • Strengths and Challenges
  • Strengths
  • Challenges
  • Outlook

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