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OneSource Virtual - Next Generation Payroll Services

Vendor Analysis

by Pete Tiliakos

published on Oct 18, 2017

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Report Overview:

This NelsonHall vendor assessment analyzes OneSource Virtual's offerings and capabilities in Next Generation Payroll Services.

Who is this Report for:

NelsonHall’s Payroll Services vendor assessment for OneSource Virtual is a comprehensive assessment of OneSource Virtual’s payroll services offerings and capabilities designed for: 

  • Sourcing managers monitoring the capabilities of existing suppliers of payroll outsourcing and identifying vendor suitability for payroll services RFPs 
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers 
  • Financial analysts and investors specializing in the support services sector 
  • HR and payroll decision makers. 

Scope of this Report:

The report provides a comprehensive and objective analysis of OneSource Virtual’s next generation payroll services offering, capabilities, and market and financial strength, including:  

  • Identification of the company’s strategy, emphasis, and new developments  
  • Analysis of the company’s strengths, weaknesses, and outlook  
  • Revenue estimates  
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts  
  • Analysis of the company’s offerings and key service components  
  • Analysis of the company’s delivery organization including the location of delivery locations.  

Key Findings & Highlights:

OneSource Virtual (OSV), founded in 2008 and headquartered in Dallas, Texas, is a BPaaS and professional services organization which focuses its offerings exclusively around Workday. 

Following its implementation of Workday, OSV became a Workday services partner, providing HR transactional tasks through its proprietary service wrapper, Atmosphere. In 2010, OSV signed its first major fullservice BPaaS client. In 2014, OSV expanded its BPaaS offering to include AMS and organizational change management consulting services were added.

OSV offers a consult to operate for Workday model, which means that it can support its clients with design, deployment, and operation and maintenance of the Workday product and service offering, where this is included in the contract. It delivers services to clients in the U.S., U.K., and Canada.   

Table of contents:

Table of contents:

  • Background
  • Revenue Summary
  • Key Offerings
  • Delivery Capability and Partnerships
  • Geographic Capability
  • Technology Capability
  • Recent and Planned Developments
  • Partnerships
  • Target Markets
  • Strategy
  • Strengths and Challenges
  • Strengths
  • Challenges
  • Outlook

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