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Global Banking BPS Forecast: 2022 - 2026

Market Forecast

by Mike Smart

published on Sep 21, 2022

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Report Overview:

NelsonHall’s updated “Banking BPS Market Forecast: 2022-2026” consists of 74 pages.

Who is this Report for:

NelsonHall's "Global Banking BPS Market Forecast: 2022-2026" report is a comprehensive market forecast report designed for:

  • Sourcing managers monitoring the Banking BPS industry and seeking to identify leading vendors for shortlists and RFPs
  • Executives seeking assistance in identifying levels of BPS vendor presence by service line and geography
  • Vendor marketing, sales, and business managers looking to identify market sizes and growth rates and their market share relative to their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a forecast for the global Banking BPS outsourcing market overall and by geography and service line.  It covers the following:

  • The BPS market size for 2021 and the forecast for the business process services market through 2022 to 2026
  • The business process services market sizes and forecasts for North America, specifically covering the U.S. and Canada; EMEA, specifically covering U.K., France, Germany, and Italy; Asia Pacific: and Latin America
  • The business process services market sizes and forecasts by service line
  • The business process services market sizes and forecasts by combinations of service line and geography
  • Vendor revenue shares for 2021 by service line and geography.

Key Findings & Highlights:

In 2022 the growth of the banking BPS marketplace seems to be increasing its dispersion relative to 2021 with some BPS processes growing faster (e.g., collections and wealth management) and some declining faster (e.g., mortgage originations and check processing). This has been the result of increasing interest rates and slowing economic activity in the U.S., U.K., and many mature markets. In the summer of 2022, it seems likely this trend will continue and perhaps accelerate. To address the challenges of a slowing economy, many institutions are increasing their digitalization efforts. The increase in digital transformation has served to suppress the rate of growth in BPS services. However, digital transformation over a longer term will serve to increase outsourcing and therefore the growth of BPS services to an above historic trend rate.

The full breakdown of NelsonHall’s BPS market forecast and vendor market shares across 81 BPS service lines, 39 geographies, and 39 industry sectors can be obtained via NelsonHall's Self-Service Forecast Tool.

This self-service tool aims to assist executives in accessing the precise combinations of market size, growth, and vendor share information they require rapidly and cost-effectively, supporting more informed decision-making.

In particular, the "NelsonHall Self-Service Market Forecasting tool" enables executives to tailor the scope of any market forecast or vendor market share download by selecting one or multiple service lines, geographies, and industry sectors and downloading market size, growth, and vendor share information against these parameters. Furthermore, decision-makers are no longer inconvenienced by delays in the manual production of customized reports on their behalf.

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