Reports related to

• Impact of Digital on IT Services in Healthcare Provider: 2019

  Mar 07, 2019 | Market Analysis by NelsonHall Analyst

  NelsonHall’s “Impact of Digital on IT Services in Healthcare Provider: 2019” 54-page report is based on global interviewing of senior executives across Healthcare Provider sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific. The report identifies the principal business issues faced by Healthcare Provide [...]

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• LTI – Next-Gen Testing Services

  Mar 07, 2019 | Vendor Analysis by Dominique Raviart

  Assurance Services is one of LTI’s main service lines. At the end of FY18, Assurance Services had a headcount of 3.5k and was serving 126 active clients. The headcount does not include another 150 career testers in other practices, e.g., security, SAP, Oracle. Assurance Services has a very different profile from LTI overall: its client bas [...]

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• Infosys- Advanced Digital Workplace Services

  Mar 05, 2019 | Vendor Analysis by John Laherty

  This NelsonHall vendor assessment analyzes Infosys' offerings and capabilities in Digital Workplace Services. [...]

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• Next Generation Healthcare Payer BPS

  Mar 05, 2019 | Market Analysis by NelsonHall Analyst

  NelsonHall's market analysis "Next Generation Healthcare Payer BPS" details the current state of the market and analyzes the ramifications of the most significant trends for both the buyers and vendors of BPS. Ramifications of trends in the commercial payer market: Unsustainable economic and demographic trends make it likely [...]

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• Accenture - Healthcare Payer BPS

  Mar 04, 2019 | Vendor Analysis by NelsonHall Analyst

  Branded "Accenture Intelligent Operations", Accenture offers payer (and provider) customers BPS services. Healthcare payer BPS capabilities lie within Accenture's Health and Public Services business unit. [...]

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• Infosys - Healthcare Payer BPS

  Mar 04, 2019 | Vendor Analysis by NelsonHall Analyst

  For healthcare payer BPS, Infosys is almost entirely focused on serving commercial health plans in the U.S. NelsonHall estimates that Infosys serves at least seven commercial health plans. NelsonHall estimates that Infosys healthcare BPS clients (payer and provider) generate less than 5% of Infosys revenue from service lines cross IT and BPS. In [...]

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• NTT Data - Healthcare Payer BPS

  Mar 04, 2019 | Vendor Analysis by NelsonHall Analyst

  NTT DATA’s corporate restructuring does not appear to be disruptive to its health plan BPS business, which is operating with independence and with confidence.  Since 2015, when it acquired Dell Services’ 47 health plan clients, NTT DATA has increased the number of health plan clients by 15 accounts (approximately half are BPS clien [...]

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• Optum - Healthcare Payer BPS

  Mar 04, 2019 | Vendor Analysis by NelsonHall Analyst

  As Optum exceeds $100bn in revenue its growth has slowed from the torrid, double-digit rate of its early years. Priority has shifted toward integration of its product and service offerings from the many components of its growth over the past two decades for different functions of the healthcare ecosystem). Priority continues to be on growth beyond [...]

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• Cognizant - Healthcare Payer BPS

  Mar 01, 2019 | Vendor Analysis by NelsonHall Analyst

  Only a small proportion of U.S. payers fail to do business with Cognizant. Among the top 10 U.S. commercial payers, Cognizant has penetrated every one. Cognizant works with 80% of Blue Cross Blue Shield plans. At the top of the market, therefore, Cognizant's objective is to cross-sell service lines, and where it already has a BPS presence, to e [...]

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• Concentrix -Healthcare Payer BPS

  Mar 01, 2019 | Vendor Analysis by NelsonHall Analyst

  Concentrix’ parent company SYNNEX acquired Convergys in October 2018. The integration of Convergys with Concentrix is underway. Convergys adds horizontal capabilities and scale in managing consumer-facing BPS offerings, including healthcare payer BPS. [...]

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