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Movate - CX Services in Startups & Emerging Brands

Vendor Analysis

by Ivan Kotzev

published on Oct 13, 2022

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Report Overview:

This NelsonHall vendor assessment analyzes Movate's offerings and capabilities in CX services for startups and emerging brands

Who is this Report for:

NelsonHall’s CX Services in Startup and Emerging Brands profile on Movate is a comprehensive assessment of Movate’s offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of CX services and identifying vendor suitability for CX services RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the CX Services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Movate’s CX services offerings and capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

Movate builds on its domain experience with established brands to get an entry into startups. For example, it has been able to rely on its expertise in the communications and wireless sectors to capture opportunities in smart homes, and it has used its automotive sector expertise to win opportunities in connected vehicle support. In addition to networking in the Silicon Valley startup ecosystem, starting in 2022, Movate developed a "board-to-board" sales approach, leveraging its connections in the VC space.

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