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Capita - Benefits Administration

Vendor Analysis

by NelsonHall Analyst

published on Oct 12, 2016

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Report Overview:

This NelsonHall vendor assessment analyzes Capita's offerings and capabilities in Benefits Administration.

Who is this Report for:

NelsonHall’s Benefits Administration vendor assessment for Capita is a comprehensive assessment of Capita’s benefits administration offering and capabilities, designed for: 

  • Sourcing managers monitoring the capabilities of existing suppliers of benefits administration and identifying vendor suitability for benefits administration RFPs 
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers 
  • Financial analysts and investors specializing in the benefits administration sector. 

 

Scope of this Report:

The report provides a comprehensive and objective analysis of Capita’s benefits administration offering, capabilities, and market and financial strength, including: 

  • Identification of the company’s strategy, emphasis, and new developments 
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location  of delivery locations. 

Key Findings & Highlights:

Capita Employee Benefits is a provider of administration, consultancy, and technology services. 

Capita’s pension administration offering includes DB scheme administration and DC scheme administration. Other ancillary benefits services include auto-enrollment, flexible benefits, global benefits, master trust, and scheme discontinuance services.  

Capita has ~550 pension administration clients, and serves ~4m members.

 

Table of contents:

Table of contents:

  • Background
  • Revenue Summary
  • Key Offerings
  • Auto-enrollment
  • Global benefits
  • Master trust
  • Scheme discontinuance
  • Delivery Capability and Partnerships
  • Target Markets
  • Strategy
  • Strengths and Challenges
  • Strengths
  • Challenges
  • Outlook

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