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Kyndryl - Transforming the Banking Industry with ESG Services

Vendor Analysis

by Andy Efstathiou

published on Oct 17, 2023

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Report Overview:

This NelsonHall vendor assessment analyzes Kyndryl's offerings and capabilities in ESG services for the banking and financial services sector

Who is this Report for:

NelsonHall’s ‘Transforming the Banking Industry with ESG Services’ profile on Kyndryl is a comprehensive assessment of Kyndryl’s offerings and capabilities for the BFS sector, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of ESG services and identifying vendor suitability for ESG services in banking RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Kyndryl’s BFS-focused ESG service offerings and capabilities and market and financial strength, including:

  • Identification of the company’s strategy, ekyndryl, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and Kyndryl service components
  • Analysis of the company’s delivery organization including the location of delivery centers.

Key Findings & Highlights:

Kyndryl started its internal ESG activities at the initiative of its board of directors and CEO. Executive sponsorship for each component of its ESG activities are with:

  • Environmental: Chief Operating Officer  
  • Social working group: Chief Human Resources Officer  
  • Governance working group: General Counsel and Corporate Secretary   

Kyndryl has committed to reducing its GHG 50% by 2030, achieving net zero emissions by 2040, and 100% renewable energy across its portfolio by 2030. It aligns its ESG services with the U.N.’s 17 defined sustainable development goals.

Kyndryl has built its sustainability program for clients based on its approach to its internal ESG activities. Kyndryl delivers sustainability services to three industries:

  • BFSI
  • Consumer Packaged Goods
  • Manufacturing

The BFSI industry represented 27.1% of Kyndryl’s revenues in 2022.

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