DEBUG: PAGE=domain, TITLE=Banking Operations & Transformation,ID=254,TEMPLATE=program
toggle expanded view
programcode = BAN
programid = 101
database = t
alerts = t
neat = t
vendors = t
forecasting = t
confidence = f
definitions = t

Search within: Banking Operations & Transformation:

Access our analyst expertise:

Only NelsonHall clients who are logged in have access to our analysts and advisors for their expert advice and opinion.

To find out more about how NelsonHall's analysts and sourcing advisors can assist you with your strategy and engagements, please contact our sales department here.

Subscribe to blogs & alerts:

manage email alerts using the form below, in order to be notified via email whenever we publish new content:

has Database = t

Contracts Database

for Banking Operations & Transformation

Track the pattern of service adoption by monitoring Banking Operations & Transformation contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

These documents are available to logged in clients that have purchased access to this program.

has Confidence = f -- IGNORED

Infosys - Transforming Intelligent Automation in Banking

Vendor Analysis

by Andy Efstathiou

published on Jun 07, 2023

Access to this report is restricted to logged in clients with access. Login to get full access

Report Overview:

This NelsonHall vendor assessment analyzes Infosys’ offerings and capabilities in intelligent automation for the banking and financial services sector

Who is this Report for:

NelsonHall’s “Transforming Intelligent Automation in Banking” profile on Infosys is a comprehensive assessment of Infosys’ offerings and capabilities for the BFS sector, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of intelligent automation process services and identifying vendor suitability for intelligent automation services in banking RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Infosys’ BFS-focused intelligent automation service offerings, capabilities, and market and financial strength, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, challenges, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including the location of delivery centers.

Key Findings & Highlights:

Infosys has been implementing automation capabilities for clients’ operations since 2005 and began delivering AI services in banking in 2012. It has built out a large portfolio of solutions, partnerships, and offerings in IA since its inception. Currently, it focuses on embedding advanced AI to further build out its IA offerings.

It approaches client engagements using a three-pillar strategy when it automates client processes. The pillars are:

  • Discover: assess and discover effective use cases where AI can make an impact
  • Democratize: accelerate deployment and scaling of AI enterprise-wide to make it available to the widest possible audience in an enterprise
  • Derisk: deploy enterprise-wide AI to enable security, quality assurance, and risk mitigation.

Today Infosys is focusing its efforts on growing its data analysis and management capabilities across all client domains. 

Potential service buyers will be interested in this report’s analysis of the existing areas of client demand for Infosys’ BFS sector intelligent automation capabilities—it may well offer some ideas for additional areas well suited to IA.

Login to get full access:

close