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Rachael Stormonth, Senior Vice President at BPS analyst house NelsonHall, discusses the latest business trends in F&A BPS with Professional Outsourcing magazine, and describes how some companies are using it as a platform for business transformation.
published on Aug 27, 2014
IGATE, headquartered in Bridgewater, NJ was founded in 1986 and went public on the NASDAQ in 1996. In 2011, IGATE acquired Patni, expanding its BPO business.
NelsonHall's Vendor Assessment for IGATE is a comprehensive assessment of IGATE's Finance & Accounting BPO offerings and capabilities in the financial services sector. This report is designed for:
This report provides a comprehensive and objective analysis of IGATE's F&A BPO offerings, capabilities, and market and financial strength with regard to the FS sector, including:
As of December 31, 2013, IGATE had ~30k employees and 28 delivery centers in ~10 countries. CY 2013 revenues were $1,151m.
IGATE's entry into F&A BPO in the banking, financial services and insurance space was through services provided to the Royal Bank of Canada, one of its two largest clients, in 2008.
BFSI accounts for 40% of overall F&A BPO business, with three delivery centers in India providing services across procure to pay, order to cash and report to report. IGATE provides general accounting and reporting to 100% of its BFSI F&A BPO clients, accounts receivable to 50% of its BFSI F&A BPO clients, and accounts payable to 25% of its BFSI F&A BPO clients.
